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All Reviews 1,410 Google 321 cars.com 537 DealerRater 552
Explained vehicles operations very well, no sales pressure and received a great price without a bunch of haggling. Great experience!
Posted on DealerRater by JOEL.SANFILIPPO
The thing I like most is that Jason knew exactly what I was talking about a couple other dealers I had talked to you about my issues with my truck really didn't dig deep enough and didn't really know what I was talking about. Jason was great.
Posted on DealerRater by Jscdigs
I found the experience to be extremely professional from beginning to end. The service was excellent!
Posted on DealerRater by pattersond12000
Amazing customer service from knowledgeable staff that made the purchasing of a car easy and efficient. I would definitely buy from them again!!!
Posted on Google by Sherri MacGregor
Service was quick and on time. I was happy with my appointment. Looking forward to next appointment
Posted on DealerRater by fedwards17
I like coming to visit yall shop y’all do good work
Posted on Google by Derrick Howard
Service department rocks! Good people all around! Go see Bill Richmond for you new or used car or truck. Tell him Rich sent you!
Posted on Google by Richard Bre.
Great service from Tim Tim friendly, not pushy, takes good care of me & my car
Posted on DealerRater by karenbuick
Good overall experience. Came in for routine service. People were friendly. Had a coffee bar and offered small complimentary snacks, cold water bottles, charging stations, work tables, kids room and more.
Posted on Google by Mary Enriquez
See above Lengthy response was provided previously per the above correspondence. Read the initial response
Posted on DealerRater by DAVEANDJENNIFER
Tim always manages to get me in the day, that I can get my vehicle in for service! He and his service team do a great job!
Posted on DealerRater by DTNOBLE
Great response to questions. Great customer service Top notch service and environment Efficient and clean surroundings
Posted on DealerRater by Joann_griffiths
Found my rescue ring problem and fixed it This cars been in 4 times with software issues. Finally fixed
Posted on DealerRater by Gjh5020
Easy to work with to buy my new car. Dan Salisbury was great to work with buying the car.
Posted on DealerRater by ELLIOTT2
I'm very happy with Ben Vitullo! I've talked with him twice and been very impressed both times. When I complained about my navigation not working, he came out and determined that I needed a new chip. I bought it and he installed it. When I needed work done on my visit, he explained it and kept me posted as the work progressed. Ill be back as.long.as he's there.
Posted on DealerRater by mgstubbs48
Always professional and courteous
Posted on Google by Diane Mayer
I had a great experience buying my truck. I initially called and spoke with Ali to go over numbers, and he was straightforward and easy to work with from the start. They actually ended up giving me a better deal than another dealership I had connections with, which really stood out. I came in on a Friday, and by Tuesday they had already located the exact truck I was looking for. The whole process was smooth, efficient, and no time was wasted going back and forth. I was originally referred by a family member who also had an easy, hassle-free experience, and I can say the same. They went straight to business, were transparent, and delivered on what they promised—that’s what ultimately earned my business. Highly recommend.
Posted on Google by Rene N.
Best dealership around Courteous, professional, knowledgeable staff in new and previously owned vehicles, from management, to sales, to financing, to service. Wouldn't get a vehicle anywhere else
Posted on DealerRater by VMOLOS
A wonderful experience from start to finish. Our salesman Juan Resendiz was very professional and charming. We highly recommend this dealer.
Posted on Google by Judith Woods
Kenny and Juan were great to work with. Fair and honest is all you can ask for! Recommended!
Posted on cars.com by DUKDUCGOOS
Kenny and Juan were great to work with. Fair and honest is all you can ask for! Recommended!
Posted on DealerRater by DUKDUCGOOS
Very friendly help me get exactly what I wanted Gave me the best deal for the price range I was looking for
Posted on cars.com by ljaklin
Very friendly help me get exactly what I wanted Gave me the best deal for the price range I was looking for
Posted on DealerRater by ljaklin
All personal involved were professionals, knew their jobs, polite, made buying a car enjoyable. Was pleased there was no high pressure tactics when deciding on the vehicle we wanted.
Posted on Google by paul
The service appt went well. It was just hard to get a hold of someone to schedule it. ??
Posted on cars.com by [email protected]
The service appt went well. It was just hard to get a hold of someone to schedule it. ??
Posted on DealerRater by [email protected]
Professional and courteous Had my car washed called when it was done. A pleasure to work with
Posted on cars.com by deanbartello
Professional and courteous Had my car washed called when it was done. A pleasure to work with
Posted on DealerRater by deanbartello
Took care of the problem that we had. Tommy G made sure that we were happy.
Posted on DealerRater by Impala64daveg
the discount coupons are good. The employees are courteus to their customers.no other comments
Posted on DealerRater by GSANDBERG
Always pleased with the service. ..quality workmanship and courteous. Always a pleasure. Will always pick me up or drop me off at home if needed.
Posted on DealerRater by BBRAUCK
Took care of the problem that we had. Tommy G made sure that we were happy.
Posted on cars.com by Impala64daveg
the discount coupons are good. The employees are courteus to their customers.no other comments
Posted on cars.com by GSANDBERG
Always pleased with the service...quality workmanship and courteous. Always a pleasure. Will always pick me up or drop me off at home if needed.
Posted on cars.com by BBRAUCK
Nice dealership. Nice pesto deal with. Nice people to deal with Four more words That sums it up
Posted on cars.com by MFISCHER38
Nice dealership. Nice pesto deal with. Nice people to deal with Four more words That sums it up
Posted on DealerRater by MFISCHER38
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on DealerRater by Jeff Kugele
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on DealerRater by Jeff Kugele
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on cars.com by Jeff Kugele
Great dealership. Everyone was really professional and helpful with no pressure.
Posted on Google by beth bestland
Tim makes scheduling very easy and always very informative Palmen does a very good job
Posted on cars.com by sextonmt181
This dealership is fantastic! This is the 2nd vehicle I’ve bought from there in the past year. Adam Grant makes it a pleasure to be there and was very knowledgeable of the inventory on the lot. Thanks Adam!
Posted on cars.com by LAWRENCEHOLLEN
This dealer has always been accommodating in getting service handled in good time and explanation of any questions about what was done.
Posted on cars.com by dschlecht
Tim makes scheduling very easy and always very informative Palmen does a very good job
Posted on DealerRater by sextonmt181
This dealership is fantastic! This is the 2nd vehicle I’ve bought from there in the past year. Adam Grant makes it a pleasure to be there and was very knowledgeable of the inventory on the lot. Thanks Adam!
Posted on DealerRater by LAWRENCEHOLLEN
This dealer has always been accommodating in getting service handled in good time and explanation of any questions about what was done.
Posted on DealerRater by dschlecht
Great sales experience, very satisfied with vehicle and dealer experience. Will recommend Palmen to friends and family.
Posted on DealerRater by CRBORK
Great sales experience, very satisfied with vehicle and dealer experience. Will recommend Palmen to friends and family.
Posted on cars.com by CRBORK
We’ve been long time customers, great customer service from Ali
Posted on Google by Lynnski Rose
They were all very professional and thorough. Would highly recommend to all my friends and family.
Posted on DealerRater by Happy d 123
They were all very professional and thorough. Would highly recommend to all my friends and family.
Posted on cars.com by Happy d 123
Very professional and friendly had the work done in a timely matter. Everyone in the show room was very friendly too.
Posted on DealerRater by Roger
Very professional and friendly had the work done in a timely matter. Everyone in the show room was very friendly too.
Posted on cars.com by Roger
Came in with an issue and they fixed it ahead of estimated schedule. Estimated 5 days. Fixed it in 2.
Posted on DealerRater by Mdtodd1
Came in with an issue and they fixed it ahead of estimated schedule. Estimated 5 days. Fixed it in 2.
Posted on cars.com by Mdtodd1
OK but a bit high priced High priced for a new key flob Service was great
Posted on cars.com by MICHAEL230
OK but a bit high priced High priced for a new key flob Service was great
Posted on DealerRater by MICHAEL230
Explained what was wrong with my van very thoroughly!! I can trust Dan and Palmen to be trustworthy
Posted on cars.com by RhondaOC
Explained what was wrong with my van very thoroughly! ! I can trust Dan and Palmen to be trustworthy
Posted on DealerRater by RhondaOC
Customer satisfaction is obvious from start to finish. Adam is very knowledgeable and was willing to go out of his way to make sure we were happy and satisfied. Nick was also amazing to work with. Zack was great to work with too.
Posted on DealerRater by CMWOJO79
Jason is so nice and helpful! !! He did a great job checking and fixing my car,tried it, and explained all the issues so clearly! I would recommend this dealership to anyone because of him!
Posted on DealerRater by xyzjbb
Customer satisfaction is obvious from start to finish. Adam is very knowledgeable and was willing to go out of his way to make sure we were happy and satisfied. Nick was also amazing to work with. Zack was great to work with too.
Posted on cars.com by CMWOJO79
Jason is so nice and helpful!!! He did a great job checking and fixing my car,tried it, and explained all the issues so clearly! I would recommend this dealership to anyone because of him!
Posted on cars.com by xyzjbb
Great service, and for sure I will camelback the staff are absolutely amazing and attentive
Posted on cars.com by maria.puente
Easy to work with and no bullxxxxing me on service issues. no stress to get what I need done
Posted on cars.com by Mbarlow631
I like Palmen. We have been coming there for years. Everyone is great. Great Job Palmen!
Posted on cars.com by mrs.fudge1
I like Palmen. We have been coming there for years. Everyone is great. Great Job Palmen!
Posted on DealerRater by mrs.fudge1
Great service, and for sure I will camelback the staff are absolutely amazing and attentive
Posted on DealerRater by maria.puente
Easy to work with and no bullxxxxing me on service issues. no stress to get what I need done
Posted on DealerRater by Mbarlow631
Palmen Cadillac is proven to offer exceptional service and communication. The dealership contacted me about a mistake with my purchase, and a plan to remedy.
Posted on cars.com by DC.RANFT
Palmen Cadillac is proven to offer exceptional service and communication. The dealership contacted me about a mistake with my purchase, and a plan to remedy.
Posted on DealerRater by DC.RANFT
Easy and perfect communication, respect the numbers and speak very clear about how it going everything
Posted on DealerRater by JACOBNAVARROBELLINI
Easy and perfect communication, respect the numbers and speak very clear about how it going everything
Posted on cars.com by JACOBNAVARROBELLINI
Everyone was courteous and professional and prompt They did a good job on my car
Posted on cars.com by murv66
We were very comfortable with the whole experience of buying our vehicle Excellent service And Mr Tim was very helpful!
Posted on cars.com by frankescobedo13
We were very comfortable with the whole experience of buying our vehicle Excellent service And Mr Tim was very helpful!
Posted on DealerRater by frankescobedo13
Everyone was courteous and professional and prompt They did a good job on my car
Posted on DealerRater by murv66
Service was great. Problem is Cadillac parts on back order from Vendor for 3 weeks. Still dealing with supply chain issues, COVID was a long time ago.
Posted on Google by Richard Twarowski
I always have a good experience with Jason, he's one of the reasons I keep coming back. He got a scheduled and handled very quickly.
Posted on cars.com by bengentile
Super nice service team. Responsive and friendly They were efficient and communicated in a timely manner when my vehicle was complete.
Posted on DealerRater by K.M.NICKRAND
Amazing service, excellent staff oil change was done lightning fast with excellent efficiency. Amazing oil quality and excellent oil filter
Posted on DealerRater by LEAHG987
I always have a good experience with Jason, he's one of the reasons I keep coming back. He got a scheduled and handled very quickly.
Posted on DealerRater by bengentile
The service was good. My car was in and out in no time flat. Everyone was so nice and helpful
Posted on cars.com by scott.wicklund
Super nice service team. Responsive and friendly They were efficient and communicated in a timely manner when my vehicle was complete.
Posted on cars.com by K.M.NICKRAND
Amazing service, excellent staff oil change was done lightning fast with excellent efficiency. Amazing oil quality and excellent oil filter
Posted on cars.com by LEAHG987
The service was good. My car was in and out in no time flat. Everyone was so nice and helpful
Posted on DealerRater by scott.wicklund
Dan and Orlando were amazing during my purchase. Would highly recommend this dealer. Honest, patient, friendly and were never pushy! Will visit here again and again!
Posted on Google by Mike Wiggemansen
Fare price polite people
Posted on Google by Mark Jonas
Smooth, good value and as always excellent service! All departments from Sales to Service are exceptional!
Posted on cars.com by TSears
⭐⭐⭐⭐⭐ I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on Google by Michael Alagna
Smooth, good value and as always excellent service! All departments from Sales to Service are exceptional!
Posted on DealerRater by TSears
We were very pleased with how smooth the process went buying our new car. We will highly recommend the dealership!
Posted on Google by Jack Rauen
Friendly, professional staff, timely service. I have been a customer for many years! Convenient, reasonably priced.
Posted on cars.com by PALSMOLITOR
I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on cars.com by MICHAEL.ALAGNA
They did everything to make sure I was satisfied with the deal. They made it so I didn't feel like I had to go home and take a shower
Posted on cars.com by ROYALIMG
Very attyentive went above and beyond to assist with the entire purchasing process. Very pleasant people to deal with, Bill Richardson is a rock star and more than helpful
Posted on cars.com by ROYALIMG
Logan and Nick were great to work with. They worked hard to get the deal done. Orlando on the other hand called me stupid to my face when I declined the extended warranty.
Posted on cars.com by DAVE.CORBAN
Tim is great to work with. I found the experience was great and the repairs solved my tire problem.
Posted on cars.com by JOHN
Tim is great to work with. I found the experience was great and the repairs solved my tire problem.
Posted on DealerRater by JOHN
Logan and Nick were great to work with. They worked hard to get the deal done. Orlando on the other hand called me stupid to my face when I declined the extended warranty.
Posted on DealerRater by DAVE.CORBAN
Amazing customer service from knowledgeable staff that made the purchasing of a car easy and efficient. I would definitely buy from them again!!!
Posted on Google by Sherri MacGregor
I like coming to visit yall shop y’all do good work
Posted on Google by Derrick Howard
Service department rocks! Good people all around! Go see Bill Richmond for you new or used car or truck. Tell him Rich sent you!
Posted on Google by Richard Bre.
Good overall experience. Came in for routine service. People were friendly. Had a coffee bar and offered small complimentary snacks, cold water bottles, charging stations, work tables, kids room and more.
Posted on Google by Mary Enriquez
Always professional and courteous
Posted on Google by Diane Mayer
I had a great experience buying my truck. I initially called and spoke with Ali to go over numbers, and he was straightforward and easy to work with from the start. They actually ended up giving me a better deal than another dealership I had connections with, which really stood out. I came in on a Friday, and by Tuesday they had already located the exact truck I was looking for. The whole process was smooth, efficient, and no time was wasted going back and forth. I was originally referred by a family member who also had an easy, hassle-free experience, and I can say the same. They went straight to business, were transparent, and delivered on what they promised—that’s what ultimately earned my business. Highly recommend.
Posted on Google by Rene N.
A wonderful experience from start to finish. Our salesman Juan Resendiz was very professional and charming. We highly recommend this dealer.
Posted on Google by Judith Woods
All personal involved were professionals, knew their jobs, polite, made buying a car enjoyable. Was pleased there was no high pressure tactics when deciding on the vehicle we wanted.
Posted on Google by paul
Great dealership. Everyone was really professional and helpful with no pressure.
Posted on Google by beth bestland
We’ve been long time customers, great customer service from Ali
Posted on Google by Lynnski Rose
Service was great. Problem is Cadillac parts on back order from Vendor for 3 weeks. Still dealing with supply chain issues, COVID was a long time ago.
Posted on Google by Richard Twarowski
Dan and Orlando were amazing during my purchase. Would highly recommend this dealer. Honest, patient, friendly and were never pushy! Will visit here again and again!
Posted on Google by Mike Wiggemansen
Fare price polite people
Posted on Google by Mark Jonas
⭐⭐⭐⭐⭐ I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on Google by Michael Alagna
We were very pleased with how smooth the process went buying our new car. We will highly recommend the dealership!
Posted on Google by Jack Rauen
Exelente servicio y rápido.
Posted on Google by Fernando Rodríguez
What a wonderful dealership to work with! The service was fast, friendly, and very efficient from start to finish. Working with Dan and Vince was truly a pleasure, Orlando too. They were welcoming, helpful, and made the whole experience easy and enjoyable. Jason, in Service went above and beyond to make my car perfect too. I would happily recommend this dealership to anyone looking for a great car-buying experience. Five stars, two thumbs up, and nothing but nice things to say! We also received a great deal, and the car was exactly as promised, if not better. I could go on and on, but the five stars really say it all. Update: I also ordered a dash mat when I purchased the car, working with Jason in Service. They called me when it arrived, and it was installed perfectly while I waited. Everyone in the service department was fantastic — welcoming, professional, and truly attentive. Even though my appointment day happened to fall during a pretty bad snowstorm, everything was handled smoothly and efficiently without a hitch. The dash mat looks great and completely eliminates any reflection issues. Once again, the team delivered outstanding service from start to finish!
Posted on Google by Mark Friedlander
Great service from Dan Constantino, and the rest of the staff at Palman. First time there, won’t be the last!
Posted on Google by Jeff Huenink
Worked with Jose Martin, he was very helpful and worked with me until I could get the car I wanted.
Posted on Google by DeAnna Bailey
Ali was the the best sales guy I’ve ever had purchased a new truck was the best experience I’ve had so I came back and purchased another for my son with Ali. Smooth easy no pressure and best experience I’ve ever had anyone need a car or truck please go see Ali I highly recommend him the sales guy I’ve ever had thank you Ali
Posted on Google by Tracey Junkin
Friendly service. I trust their expertise
Posted on Google by Thomas French
Excellent service. Long time customer. Honest disclosure of problems, costs, and options.
Posted on Google by Corey Canfield
Randy from the shop, made it happen! It was smooth from start to finish. My experience with GMC has been great!!! From Dan S and Orlando they are the best, left with my dream suv. They made it happen
Posted on Google by Dora Trevino
Randy from the shop, made it happen! It was smooth from start to finish. My experience with GMC has been great!!! From Dan S and the finance guy, they are the best
Posted on Google by Dora Trevino
Loved the service! Everyone was so friendly and welcoming, which made my visit comfortable and stress-free. I definitely felt like I was in great hands.
Posted on Google by TaziaTalks
Great sales
Posted on Google by Paul Mahon
Bil and Orlando were great to work with!! They were very thorough and efficient. My son loves the Chevy Volt we purchased!! Also, the dealership is well maintained.
Posted on Google by Jennifer Doyen
Juan was fantastic, he guided us though the process and was patient as we went through the necessary steps. He was patient with us and answered all of our questions. We had a great experience at Palmen!
Posted on Google by Erin Stuckey
Jason Garon is the best. He is phenomenal mechanic and the main reason I continue to bring my car there for maintenance.
Posted on Google by Nickie Fritz
I’ve always had a great experience at the dealership. My services are quick, usually getting me in and out… and if I do have to wait, the waiting area has sufficient drinks & snacks for me. Staff has always been helpful and I appreciate Ali for always making himself readily available to assist, on or off the clock! I appreciate their support!
Posted on Google by DeSario Turner
Huge thanks to Dan C for making the car-buying process easy and enjoyable.
Posted on Google by Lorenzo Rodriguez
The service department always goes above and beyond to make me happy.
Posted on Google by Jeff Tenuta
This was by far the best car purchase experience I've ever had. From the moment I walked in I was greeted with kindness and respect. The sales person Ali was respectful, friendly and very knowledgeable. The Finance rep was equally has friendly and respectful. I would definitely go back and recommend my friends and family.
Posted on Google by marcine anckle
They made for an effortless online purchase.
Posted on Google by Eric Vogel
Jason was great to work with. He kept the service side organized, responded quickly, and followed through without being reminded. He also worked with the parts department to help the customer with out of pocket costs, which was appreciated. The details stayed clear and the process did not drag out.
Posted on Google by David Erickson
Scheduled an oil change with Jason and he got me in promptly, but...... Way too much for an oil change on my silverado duramax diesel truck. It cost over 200.00 dollars and that's with a 15 dollar coupon and 28 dollars in Chevy points. Will look into other dealerships or oil change stores.
Posted on Google by Rabid Wolverine
Great staff. Very friendly. I appreciate that they provide coffee, snacks and a clean waiting area. Highly recommend.
Posted on Google by Ikey Rotz
I have only been here for their service center. They have their SOPs well in order. Every instance has been smooth. The folks at the service counter were all very friendly, informative and professional. A well oiled machine! Pun intended.
Posted on Google by Mr De Jesus
Bil was a wonderful and professional sales person. He was polite willing to answer any questions. I thoroughly enjoyed the entire used car purchase experience and would highly recommend him for your next visit to this Lynch location. Bil thank you for all the help!
Posted on Google by Tammy Wisnefski
What a wonderful dealership to work with! The service was fast, friendly, and very efficient from start to finish. Working with Dan and Vince was truly a pleasure, Orlando too. They were welcoming, helpful, and made the whole experience easy and enjoyable. Jason, in Service went above and beyond to make my car perfect too. I would happily recommend this dealership to anyone looking for a great car-buying experience. Five stars, two thumbs up, and nothing but nice things to say! We also received a great deal, and the car was exactly as promised, if not better. I could go on and on, but the five stars really say it all.
Posted on Google by Mark Friedlander
Treated like family and everyone wanted to make sure that I had a vehicle that met my needs. No pressure by the people at the Palmen Dealership. The the Palmen Dealership is also very clean.
Posted on Google by Peter Dorff
Very good service.
Posted on Google by edward guion
Our experience at Palmen was exceptional. Thank you to Ali, Orlando and Tommy for treating us so well. We love our 2024 GMC Terrain!
Posted on Google by Pam Koll
We got the best services!
Posted on Google by Jimena Lara
Figured problem out
Posted on Google by Patsy Gibson
Palmen Buick GMC is the best! Dan Salisbury has sold my family so many cars over the past 20+ years, I've lost count. He's honest and helpful, and always works hard to find the right vehicle for us. Alfonzo and Orlando are relentless, working hard to get the best financing available. Jason in service is awesome. I know I can count on him to get our vehicles in for service in a timely manner with service handled with utmost care. I highly recommend Palmen Buick GMC.
Posted on Google by Pam Gerstner
Very professional and helpful! They go out of their way to make sure you're taken care of!
Posted on Google by Frank Olandese
Working with Ali at Palmen Buick-GMC- Cadillac was an excellent experience. He helped us purchase my Acadia from beginning to the end to be sure we were 100% satisfied. Everyone at Palmen is friendly, knowledgeable and efficient. I highly recommend Palmen!
Posted on Google by JAG
Ali helped us purchase my 2023 beautiful Acadia at Palmen Buick-GMC-Cadillac in Kenosha seamlessly from beginning to the very end and all wrapped with a bow! I highly recommend working with him. He’s got your back, and makes sure you are 100% satisfied with your purchase. Everyone we worked with at Palmen was friendly, efficient and knowledgeable!
Posted on Google by ?Jule
First oil change. New car. They did a great job with my car. Would definitely recommend.
Posted on Google by William Hahn
It was my trucks first service, they were very friendly and got my truck in and they were done in less than an hour. The waiting room was nice and they offered coffee, tea or water. Definitely will come here again.
Posted on Google by Billy Brey
Great service. We purchase all our vehicles here
Posted on Google by Lisa Marie Davis
Ali Farhan was an excellent salesperson to work with! I would highly recommend him!! He helped me through the entire process and he was responsive and professional!
Posted on Google by Matt Goebel
Great customer service, Jason in service is always great to work with!
Posted on Google by Rick Korth
I have purchased 2 vehicles here. Was pretty easy and little hassle
Posted on Google by Jerry Santoro
Always friendly and even though I was only having an oil change, they gave my car the once over and checked everything. Didn’t take long either.
Posted on Google by Sherry Gruhn
Always a great experience. Prompt service and great employees.
Posted on Google by Jonathan Groh
Manager Nick Faciano and Adam in sales were a pleasure to work with in getting my wife into Cadillac IQ. Thank you.
Posted on Google by Alex Solonowicz
Been doing business for 35 years with Palman. They are the best.
Posted on Google by Judy Capponi
Lawrence S. is my favorite salesman and always goes above and beyond to give me the best service. He's definitely a deal closer
Posted on Google by Ieasha Seymour
Working With Dan Costantino is always a pleasure. He helped me select the right SUV for my family's needs. Tommy the sales manager, was fair with his pricing and appraisal of my trade. Zack in Finance was very helpful and efficient with paperwork and got me on the road quickly in my 2022 GMC Yukon Denali! Thank you all for a great car buying experience! You will get my recommendation for anyone looking for a new or used Buick, GMC or Cadillac.
Posted on Google by Stephen Burke
Everyone was very accommodating and very kind. They offered to wash my truck. MUCH APPRECIATED
Posted on Google by Linda Pedersen
We found Palmen Buick to have a good selection of vehicles, a helpful & friendly staff, a beautiful showroom, and the willingness to fit a car to our needs. Throughout the process, every step was explained well, and our questions were answered honestly and accurately.
Posted on Google by Iris Leuck
Good service and good people.
Posted on Google by Robin Humphrey
From the time I entered the building I have received nothing but good customer service! From Tim to Ali, and Zac I was handled with supreme respect, courtesy, and professionalism. I came in for a car repair and left in a new 2025 Cadillac, I’m overwhelmed with gratitude and joy for PALMEN BUICK GMC CADILLAC. Thank you
Posted on Google by Denzil Crosby
I literally had no plans to buy a car, but left with a new car and can't be happier. I came in to have my car emission tested to renew my registration. While we were waiting for the test to be performed we saw a GMC Acadia on the showroom floor and checked it out. Ali, approached us asking if we needed help. We explained we were just waiting on my car to get tested and we were not actually shopping for a car. He said no worries and continued to talk to us while we waited. Ali gave us his card and said feel free to give him a call if we were ever in the market for a new or used car. We left with our old car that still did not pass emissions and discussed what to do. We had a lot of work done on the car recently, at a different dealership, but it still would not pass the emissions test.We decided putting more money into a 10 year old car did not make sense so I spend the afternoon doing research on new and used SUV's with third row seats and compared prices. The Acadia had good reviews and the price at Palmen was good compared to other dealerships. Ali had been so polite, professional, and social while we waited for our car so we decided to come back after work and take the Acadia for a test drive. Ali showed us several options on new and used SUV's with third rows, understanding that buying a car had not been our plan he wanted to give us options that would fit our needs and our budget. In the end we decided to go with a new car and purchased the 2025 Acadia Elevation, which we love so far. Ali did a great job assisting us in this process. Ali was knowledgable, professional, patient, and easy to work with.the entire process at Palmen was easy and enjoyable! We never felt pressured by Ali and this was the most pleasurable car buying experience we have ever had. I also have to mention that the financing side of the process was just as easy and Zach was just as great to deal with as Ali. Zach offered us upgrades and extensions to the car we were buying, but again never made us feel pressured to add anything. He was informative, funny, professional, and knowledgable as well. The entire experience was awesome and I would recommend Ali, Zach, and Palmen to my friends and family if they needed to buy a car.
Posted on Google by April McKnight
Palmen Buick GMC is a great place to do business with. The Service Dept. Is excellent and my S/A Jason Gordon is the Best!!
Posted on Google by Donald Yoakem
Payment makes it easy. Darrell Jones still checks in with me about me and my GMC Terrain.
Posted on Google by Regina Cole
Had a good experience and the men that took care of me was great. Got what I wanted.thank you
Posted on Google by Elizabeth Munns
Nat Zunkel was a low pressure salesman who put me in a lease and in the right vehicle for me. He also worked to make it affordable.
Posted on Google by Suzanne Loewen
I was really scared, my car was showing the check engine light and had a horrible explosion noise. They immediately helped me and took care of everything. I am beyond grateful.
Posted on Google by Sol Sanchez
Tom and Larry were absolutely great. Thank you so much for all of your help. The process was painless.
Posted on Google by Kathie Consolino
My lease experience was top notch. Salesman Ali knew his stuff and made the leasing experience smoother. I would recommend dealership for your car needs.
Posted on Google by Harsh Patel
I went in on the 9th after a phone call looking for a second vehicle. I met this amazing patient knowledgeable respectful man named Bil who communication skills are impeccable! I went here after a not so welcoming experience at a Kenosha Chevy dealer and I am thankful for the negative experience as a returning customer because that led me right to Palmen and I met Mr. BIL!! He led me to get exactly what I needed and the value was and still is mind blowing. The process was so smooth and high vibrational I refuse to go to another dealer after. And to finish up my transaction I met Zack and when I say this man is funny it was like being at my own comedy show with a famous comedian. This man is funny and will keep you on your toes . Even the owner greeted me with welcoming kindness and a smile coming and leaving! I appreciate this experience at Palmen and have been already recommending people to go see Mr. BIL. Thank you and I will see yall next year for another purchase.
Posted on Google by Masada Uwriyela
Timely, accurate, friendly, work done correctly 1st time.
Posted on Google by MaxG Operations
At Palmen, working with Adam was a excellent experience. From the start Adam and team were welcoming and very accommodating helping me to find the right vehicle for me. The whole experience from start to finish was customer focused. Thx Adam and team for a wonderful car buying experience. I love my new truck.
Posted on Google by Weisstar
Great service!
Posted on Google by Marissa Moore
They were very helpful and friendly! Helped fix a bad previous experience with another dealer!! Super patient and accommodating.
Posted on Google by Vicki McDermott
I couldn’t be happier with my new truck and the entire experience! From Dan Salbery, who was absolutely the best salesperson I’ve worked with, to the management, parts, and service teams — everyone was top-notch. They made the whole process smooth, honest, and enjoyable. I’m so glad I bought my truck here and already look forward to future purchases. Highly recommend!
Posted on Google by Jason Steinmetz
We had a great experience with the whole team at Palmen. Ali was awesome. He was kind, patient and very knowledgeable of the cars we wanted to look at on the used lot. We didnt feel pressured to make any purchases right away and he took the time to answer my questions. We also worked with Tommy. He takes great pride in their used cars and you can tell they really try to hand pick the best used vehicles they choose to sell on the lot. Tommy was able to address the few things we wanted fixed on the use vehicle we purchased. We worked with Jason in the service department for the repairs and he was wonderful. I will definitely work with him for any future service on the vehicle. They set me up with a rental vehicle while they had our vehicle in the shop. I felt they had our vehicle back to us within a timely fashion. Overall good job for the whole team and different departments. They were able to get the vehicle registered and plated the day we purchased and so far we are happy with our new to us vehicle. We have used palmen in the past and plan on continuing as long as they keep up the good work.
Posted on Google by Amber Kranz
Great place for service
Posted on Google by Dr. Tom Baba
Bil helped me purchase a vehicle just recently and let me tell you he is the best salesman ive ever done business with! Low stress, Helpful and patient, communication was great. He made sure my car was perfect before driving away with it! Appreciate your professionalism Bil Thanks again!
Posted on Google by Nolan Vlietstra
Bought a 2024 gmc. My sales Man Bil was great. He did everything to find me what I was looking for. Bil Richardson made sure I was happy with the new vehicle I had and helped explain and answer all my questions. Thank you for everything.
Posted on Google by Amy R. F
Great sales team!!!
Posted on Google by Dan Costantino
everything went well, I made an appointment online for 2:30, seemed to get right in but it took an hour and a half to do oil change and tire rotation, seems a little long for that especially when I was waiting there for the truck
Posted on Google by Rick Sanderson
Great experience purchasing my new truck. I will definitely be back. Ali was a great sales guy.
Posted on Google by Duane Weltzien
Quick and easy, no BS.
Posted on Google by Anthony Robinson
Good customer service in the service department. They are very knowledgeable and attentive to the issues of my vehicle. Because of the friendliness and professionalism, Palmen will my Dealership of choice. Will recommend to others!
Posted on Google by Bilinda Nelson
Tim made my service set up super easy. We had 50k mile coverage on my vehicle and he assured me my rental would be covered & it was. I didn't have any hidden fees or random charges at the end of my service even though they had problem replicating my problem once it was in the shop.
Posted on Google by Melissa Neibaur
Great experience friendly And professional staff I totally recommend this dealership for your next vehicle purchase!! Thanks
Posted on Google by BLUESKY 23
Great service department. Friendly staff. Prices are inline. Not much more to add.
Posted on Google by Ned C
Bil R is an amazing salesperson. His persona was very calming and Bil was very pleasant to work with. Bil listened to me for what I wanted. Other salespeople were pushy over the last 2 years. I appreciate Bil's knowledge and presentation. I will recommend anyone to ask for Bil R at Palmen GMC Cadillac Buick in Kenosha. Love my Encore GX. Thank you so much for your patience! Colleen R
Posted on Google by COLLEEN ROBINSON
All phases of the sale were very professional from the salesman to the finance guy.
Posted on Google by B Smith
Great Experience!!!! Thank you Juan R and Orlando.
Posted on Google by Ana Figueroa
It was a pleasant experience appreciated the gentleman at the service desk for listening to my request for special treatment to the appearance of my tires as they had recently been through lots of muddy and dusty more at a landscape business getting boulders for my garden.
Posted on Google by T Tip
Service Rep Jason is always a pleasure to wor with. Work is done in a timely manner and it is quality. I would highly recommend this GMC dealer.
Posted on Google by Phyllis Brauck
Dan Salisbury is a very detailed, fair, and diligent salesman! Orlando knows financing inside and out! They are both at the top of their game! Thank you for taking such good care of Megan and myself!
Posted on Google by Cathy Mardon
Great experience all around. Dan Salisbury has done an outstanding job communicating and being upfront throughout the truck buying experience.
Posted on Google by luke szymanski
I've been going to Palmens since I bought my car. Always good service and friendly employees.
Posted on Google by Elaine Witt
Ali, Tommy were very accommodating and great to work with. They made a stressful decission easy and enjoyable. Ali was very knowledgeable on the product. I have been to Palmen many times over the past few years and he was always the first to great me. Without any pressure to buy he made the environment welcoming and friendly. He is an extremely valuable asset to the Palmen team!
Posted on Google by Toby Flesher
Kenny and Juan were great to work with. Fair and honest is all you can ask for! Recommended!
Posted on cars.com by DUKDUCGOOS
Very friendly help me get exactly what I wanted Gave me the best deal for the price range I was looking for
Posted on cars.com by ljaklin
The service appt went well. It was just hard to get a hold of someone to schedule it. ??
Posted on cars.com by [email protected]
Professional and courteous Had my car washed called when it was done. A pleasure to work with
Posted on cars.com by deanbartello
Took care of the problem that we had. Tommy G made sure that we were happy.
Posted on cars.com by Impala64daveg
the discount coupons are good. The employees are courteus to their customers.no other comments
Posted on cars.com by GSANDBERG
Always pleased with the service...quality workmanship and courteous. Always a pleasure. Will always pick me up or drop me off at home if needed.
Posted on cars.com by BBRAUCK
Nice dealership. Nice pesto deal with. Nice people to deal with Four more words That sums it up
Posted on cars.com by MFISCHER38
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on cars.com by Jeff Kugele
Tim makes scheduling very easy and always very informative Palmen does a very good job
Posted on cars.com by sextonmt181
This dealership is fantastic! This is the 2nd vehicle I’ve bought from there in the past year. Adam Grant makes it a pleasure to be there and was very knowledgeable of the inventory on the lot. Thanks Adam!
Posted on cars.com by LAWRENCEHOLLEN
This dealer has always been accommodating in getting service handled in good time and explanation of any questions about what was done.
Posted on cars.com by dschlecht
Great sales experience, very satisfied with vehicle and dealer experience. Will recommend Palmen to friends and family.
Posted on cars.com by CRBORK
They were all very professional and thorough. Would highly recommend to all my friends and family.
Posted on cars.com by Happy d 123
Very professional and friendly had the work done in a timely matter. Everyone in the show room was very friendly too.
Posted on cars.com by Roger
Came in with an issue and they fixed it ahead of estimated schedule. Estimated 5 days. Fixed it in 2.
Posted on cars.com by Mdtodd1
OK but a bit high priced High priced for a new key flob Service was great
Posted on cars.com by MICHAEL230
Explained what was wrong with my van very thoroughly!! I can trust Dan and Palmen to be trustworthy
Posted on cars.com by RhondaOC
Customer satisfaction is obvious from start to finish. Adam is very knowledgeable and was willing to go out of his way to make sure we were happy and satisfied. Nick was also amazing to work with. Zack was great to work with too.
Posted on cars.com by CMWOJO79
Jason is so nice and helpful!!! He did a great job checking and fixing my car,tried it, and explained all the issues so clearly! I would recommend this dealership to anyone because of him!
Posted on cars.com by xyzjbb
Great service, and for sure I will camelback the staff are absolutely amazing and attentive
Posted on cars.com by maria.puente
Easy to work with and no bullxxxxing me on service issues. no stress to get what I need done
Posted on cars.com by Mbarlow631
I like Palmen. We have been coming there for years. Everyone is great. Great Job Palmen!
Posted on cars.com by mrs.fudge1
Palmen Cadillac is proven to offer exceptional service and communication. The dealership contacted me about a mistake with my purchase, and a plan to remedy.
Posted on cars.com by DC.RANFT
Easy and perfect communication, respect the numbers and speak very clear about how it going everything
Posted on cars.com by JACOBNAVARROBELLINI
Everyone was courteous and professional and prompt They did a good job on my car
Posted on cars.com by murv66
We were very comfortable with the whole experience of buying our vehicle Excellent service And Mr Tim was very helpful!
Posted on cars.com by frankescobedo13
I always have a good experience with Jason, he's one of the reasons I keep coming back. He got a scheduled and handled very quickly.
Posted on cars.com by bengentile
The service was good. My car was in and out in no time flat. Everyone was so nice and helpful
Posted on cars.com by scott.wicklund
Super nice service team. Responsive and friendly They were efficient and communicated in a timely manner when my vehicle was complete.
Posted on cars.com by K.M.NICKRAND
Amazing service, excellent staff oil change was done lightning fast with excellent efficiency. Amazing oil quality and excellent oil filter
Posted on cars.com by LEAHG987
Smooth, good value and as always excellent service! All departments from Sales to Service are exceptional!
Posted on cars.com by TSears
Friendly, professional staff, timely service. I have been a customer for many years! Convenient, reasonably priced.
Posted on cars.com by PALSMOLITOR
I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on cars.com by MICHAEL.ALAGNA
They did everything to make sure I was satisfied with the deal. They made it so I didn't feel like I had to go home and take a shower
Posted on cars.com by ROYALIMG
Very attyentive went above and beyond to assist with the entire purchasing process. Very pleasant people to deal with, Bill Richardson is a rock star and more than helpful
Posted on cars.com by ROYALIMG
Logan and Nick were great to work with. They worked hard to get the deal done. Orlando on the other hand called me stupid to my face when I declined the extended warranty.
Posted on cars.com by DAVE.CORBAN
Tim is great to work with. I found the experience was great and the repairs solved my tire problem.
Posted on cars.com by JOHN
Great! Efficient, clean, comfortable. The music playlists could use a little work, though (just kidding)
Posted on cars.com by aruffolo.it
Excellent, Tim is our go to guy when we call for service at Palmen and is a big reason why we bring all our vehicles to you for service. I love the cleanliness of your mechanics and there department. Have always had a pleasant experience
Posted on cars.com by surratt79
As always, Jason takes really get care of our vehicles!!! Highly recommended Palmen. Get service!!! TY!
Posted on cars.com by HIDEEBARNES
Logan came out in the lot and greeted me. Very nice, kind young man. Inside the dealership Everyone was very nice and welcoming. My purchase was smooth and quick.
Posted on cars.com by PR.SHAWNALACK
I brought my truck in with a couple concerns. Ben took time to go for a ride with me to get a better understanding of my concerns. Concerns were addressed and resolved
Posted on cars.com by stevenprim
Excellent customer service, makes customer comfortable, prompt and courteous service. Salesman followed up on my purchase to make sure I was happy with my vehicle.
Posted on cars.com by GRUBS57
Identified my car issue and fixed the problem in a timely manner. Professional service Was very pleased with my overall experience.
Posted on cars.com by DEEB11778
Everyone was friendly and professional. All questions were answered, and I was shown everything about my new envision.
Posted on cars.com by AMBER-MIKE
We had a very positive experience. Dan was great Dan got exactly what we asked for and quickly and handled everything within only a couple days
Posted on cars.com by LHEATH44
Tim was very very good helpful Clean fast efficient helpful and reliable the ride driver was very pleasant
Posted on cars.com by Jemtrucking
Even though my issue that Jason got resolved for me on our Cadillac XT5 was small, he did it to the best of his ability and had it solved in short order. Always a pleasure working with Jason Garon!!
Posted on cars.com by JON HILKER
Jason is cordial, competent, and charismatic. I could continually compliment the most considerate consultant, but as a customer I can confidently confirm his consistency, clarity, and commitment create complete confidence and comfort. His collaborative communication and careful coordination consistently exceed customer-centered commitments. Completely commendable.
Posted on cars.com by TIMLUCAS1977
Perfect as always. Jason does a great job and Dan First, service manager checked in to see I was totally happy. I was
Posted on cars.com by jack carran
Our issue was resolved. Tim was able to fine an alert the was covered under warranty.
Posted on cars.com by regnery0
Always a good experience and Tim is the only guy I call. Always gets me in when I need and keeps me up to date with an issues or upcoming services needed.
Posted on cars.com by meddy2175
Dan First and Jason make it a pleasant experience by meeting needs above and beyond the usual. Thankyou!
Posted on cars.com by sally5
Efficient. Professional Always helpful & courtesy. No complaints on anything Always a please to deal with
Posted on cars.com by STEPHENSARICH
They get you in, perform the work plus and deliver the car back to you clean and ready to go, while you wait in a nice bright waiting area with a nice cup of coffee.
Posted on cars.com by PAUL.T.WEYRAUCH
It is easy to schedule, work was done on time and at good quality. Tim is great to work with.
Posted on cars.com by BRTOP
No No no no no no. No no no no no no. No no no no no.
Posted on cars.com by Dukdukgoose1
Work was excellent but costly. Prices are high Repairs were done quickly and looks great
Posted on cars.com by WHISPER92760
Fast and knowledgeable service Advisor was friendly and attentive, understood and tech addressed my concerns.
Posted on cars.com by ALBERTOCCARDENAS
Overall an excellent service and I will be bringing my car back in the future
Posted on cars.com by MALIBUGIRL0
The service department here put my trust back in mechanics, I don’t feel like I’m being ripped off.
Posted on cars.com by Mbarlow631
Since I been going to the Palmen dealership I have purchased a newer vehicle and love the service!
Posted on cars.com by CROSBYDENZIL14
Palmen Motors makes you feel like you are important and that they care about helping you.
Posted on cars.com by 8T7MONTEE
I came in one day because no one picked up the call once it was transferred to the Service Dept. I figured everybody was busy. Tim helped me. He was nice. When I came in for service he was on the phone so I went to the next person. He looked up my information and said Tim would help me. But, this man did ask Tim if he could start the process and Tim said yes. Everything was fine the whole time.
Posted on cars.com by Englishtwotutor
So friendly and helped me right away, without an appointment I will be going back
Posted on cars.com by Tam6626
The repairs on my car went well. The time required was greater than expected but the results were great.
Posted on cars.com by JOHN
Making the appointment and the service of my vehicle was very good. I highly recommend.
Posted on cars.com by jlsnider25
Friendly staff, clean environment, very quick service. Really appreciate the complimentary shuttle service that is available
Posted on cars.com by vsirocchi
He went over everything that was needed for my 20,000 mile service. A great center Gentleman to work with.
Posted on cars.com by Mark
It was great! Services my car as soon as I arrived, so the wait time was very short.
Posted on cars.com by Mark
Friendly and he goes over what I am paying for prior to receiving the bill.
Posted on cars.com by Gloria
Bil Richardson was a great salesman, wasn't pushy at all. He was just there to answer any questions that I had.
Posted on cars.com by TOM.LEBER
Great service department. They replaced my broken mirror expertly. Tim Hoffman was very good to work with
Posted on cars.com by JOHN
Very honest, thorough, and experienced sevice department. Tim and the mechanic were great. I'm done
Posted on cars.com by JOHN
My new buick had a failed telematric module that my research said it could take 2 to 5 months to get replacement parts. It took only a month at Palmen with timely updates supplied by Onstar.
Posted on cars.com by DAY102
They care about their guests. Very professional and take good care of your vehicle. Very friendly and make you feel like family. They listen to your requests . I would never take my truck anywhere else. Highly recommend.
Posted on cars.com by frieldebbie078
Opted to wait for service. Car done in timely manner. Wait area is very nice and comfortable.
Posted on cars.com by MJLED3
Super smooth and efficient Ali was amazing, he listened and was able to show me the perfect car immediately. The purchase was super smooth and efficient, ultimately. This was an amazing purchase experience.
Posted on cars.com by JUSTIN.CHRISTIE
Outstanding customer service very friendly, very informative. It will definitely be back for service.. very friendly atmosphere
Posted on cars.com by dlpearson15
I’ve been dealing with Tim for the last 10 years and there’s no one else I would go to. He is wonderful. He handles everything he tells her what my car needs. Sometimes he hollers at me because they don’t have enough mileage on it but he understands and I’m really happy with Tim. I’m happy with all the people that you have there.
Posted on cars.com by Pyrolady
Very professional and quick Tim is wonderful to work with he was able to get my auto in right away. I definitely recommend my friends to go there!
Posted on cars.com by Colleensunderland
Love always working with Tim. He takes such good care of me and my kids and our cars.
Posted on cars.com by BFRANCETIC
Always love working with Tim. Been with him for 10 years. Takes such good care of me and my kids.
Posted on cars.com by BFRANCETIC
Exactly as promised. Great experience and people. Highly recommended. They followed through just as promised. Easy transaction.
Posted on cars.com by JBECKER3003
Prompt transparent. Respectful and professional. Will continue doing all my car service and purchasing there
Posted on cars.com by tguarnieri
First time using the service dept and was very pleased with service. We will be back.
Posted on cars.com by SEWERRAT152
Jason was super easy to deal with. Very considerate about what i needed. He even called me after hours so I could pick my car up the next morning. Very nice guy
Posted on cars.com by C.mata1099
Great service! Had a couple issues and was taken care of extremely well. Now, I just hope I don't have any more major issues with this truck
Posted on cars.com by samveith
They were great. I came early with no appointment and they took me in and got my oil change done. Highly appreciate it!
Posted on cars.com by alexalbarran19
Nice people to deal with. Very friendly. They had the truck I was looking for.
Posted on cars.com by KNIGHT_SECURITY
Tim makes sure I know what needs to be done and what the cost will be. I am very satisfied with the service I receive at Palman.
Posted on cars.com by DEBBIE.CURRY
Good experience with the dealership. Randy listened to my concerns and kept me updated while my car was being worked on. I'm comfortable going to Palmen Buick for service on my car.
Posted on cars.com by MM-JT
Jason is the only person I trust. Because I don't trust anyone at Palmen other than Jason. I know the service is expensive so it needs to be a trusting relationship
Posted on cars.com by BG
I only go there for Jason's service and approach to caring for all 3 of my GMC Cadillac vehicles. I wont talk to any other advisors based on prior experience
Posted on cars.com by BG
Tim is very understanding with whats best for my time schedule. I will definitely continue using Tim as my representative
Posted on cars.com by Chris K
Jason always takes great care of us. Most of the time the service department is very accommodating and can get us in at short notice. Sometimes their schedule is just too full.
Posted on cars.com by alstough
Very professional, honest,, Curtis. Will definitely be back and tell others. Can't say enough.
Posted on cars.com by ffbull5584
Adam was friendly and informative. Made my truck buying experience seamless. Will be recommending this dealership to friends in the future!
Posted on cars.com by chance
Tim always gets me in as quickly as possible. Very customer centric which I greatly appreciate. Everyone at the dealership is friendly.
Posted on cars.com by VIRGINIA.HEBARD
Did a very good job and was very professional. Did a great job fixing my problem
Posted on DealerRater by edgar58
Dropped the vehicle off and went to work, got updated on the progress. The vehicle was done when promised clean and ready.
Posted on DealerRater by scoteric
Palmen has been our dealer for over 20 years and the staff is really fabulous.
Posted on DealerRater by NANCY.WICKLINE
Very professional and knowledgeable. Had me in and out in a timely manner. Would recommend taking your vehicle to Palmen GMC to be serviced.
Posted on DealerRater by cubbies.bs
Very welcoming and polite. I like the fact that Jason as well as everyone else knows what's going on. I brought my truck in for an oil change, tire rotation and also asked Jason if the mechanic could look my truck over like it was his mother driving it. I had an extraordinary great experience.
Posted on DealerRater by Wickline6942
First and foremost, I felt that Dan Salisbury was an exceptional salesman.. I have never dealt with such a down-to-earth car salesman, as if he was my neighbor. He was very knowledgeable on the product he was selling, and without pressure. You could tell he was very experienced. He was an exceptional people person. I will be dealing with him for future purchases. The person I dealt with on the sale, and payment of the car, was a very pleasant experience as well. He was very efficient and made the process go very fast. A couple days after the purchase, with very little miles driven, "steering assist is reduced drive with care" warning popped up on the dash. I called Dan and told him about the problem. He said they would take care of it, had me bring it in to have it checked. He asked if I started it up again would the warning disappear, but it didn't. I took the car around the block and the air conditioner didn't work as well. After driving about 2 miles on the way to the dealership the warning did disappear and the air conditioner started working again. I brought the car in and talked to the service manager who was very knowledgeable about these cars. He explained how seldom this can occur and you might not ever have a problem again. He told me what to look out for if the problem would continue. He also helped me decide with his expertise and personal opinion about a warranty on this specific vehicle. I lost a lot of confidence in the Cadillac brand, but he reassured me that this isn't something that happens very often and that they don't see many problems with the Cadillac brand. He was very valuable in helping me restore my confidence and move forward with this problem. Dan spoke to the sales manager who worked out a 90-day warranty, parts and labor, should this continue to be a problem. I was hoping to get something a little more reassuring than that. What I was asking for was a bit of a reach, wanting it taken care of if I ever had a problem with it again. I agreed on the warranty, which Dan said if something happened in a hundred days we would still take care of it for you meaning if it's realistic timing from the purchase. He said that's who we are... and I appreciate that!! I felt Dan handled this whole situation very professionally. The car was in excellent condition for the year, and I felt I got a very good deal. Your dealership will be my first choice to trade up on this car in the future. Thank you so much for the professionalism your dealership possesses!!
Posted on DealerRater by jemiller59
They are all very professional. I am happy. Thank you! Everything was excellent Thank you Tim!
Posted on DealerRater by oktayeroll
This is the third car I have bought from payment GMC. They are a great people to work with and the service department I excellent.
Posted on DealerRater by Tina
Jason is always ready to help with our car maintenance with knowledge and easy scheduling.
Posted on DealerRater by Barbara 2309
Palmen always makes everything so easy and it's always a nice experience when I come there
Posted on DealerRater by TAMARAMULL
First time it’s a dealership. I was very happy with the deal Adam and Zach when I was their way to make this deal happen.
Posted on DealerRater by EKAMINJR
Ali was very thorough and conscientious about all the details of the sale. He was also very honest and considerate of my time and pressure to buy the truck. Overall he is a winner.
Posted on DealerRater by RJSORG4
We just met Tim - he is very knowledgeable and was a pleasure to work with.
Posted on DealerRater by numbafish
Pleasant and accommodating Waiting area is comfortable and clean. Ben was very pleasant and kept me informed of when my car will be ready
Posted on DealerRater by Mareasner
The best dealership in kenosha. Great sales service and support people. . I would recommend Palmen to any body.
Posted on DealerRater by JAMES.BELLANTONIO
Great customer service and it's always pleasant working with the service team and staff.
Posted on DealerRater by SAM
Great customer service experience, very polite and engaging and met my needs. Went above and beyond to help me.
Posted on DealerRater by juju1674
I love working with Tim. He always takes such good care of my car and me. He is funny too!!
Posted on DealerRater by BFRANCETIC
I was so pleased with Tim and everyone at Palmen Buick. Tim treated me with so much kindness and respect that if it costed me my time and gas to drive out there to see him every day that’s exactly what I will do for now on! I’ve been shopping at Cadillac dealers for eleven years now and I have yet to find an individual like Tim or company like Palmen Buick. It’s a shame that I have to go so far for the money I’m willing to spend but this is what I’ll do! Palmen Buick you’ve won me and my family over, and you can best believe when we shop for another vehicle it’s you who we will be doing it with!! Thank you P.S. Tim put me in a Cadillac Lyric for a courtesy car!! I still can’t believe it…
Posted on DealerRater by Denzil
palmen GMC, Buick, Cadillac is a very clean, well run, professional team with great customer service.
Posted on DealerRater by edriblon
I must say everything was in order . You treat people with respect. And everyone on the dealer floor is easy to talk to ..
Posted on DealerRater by Dave
Ben was super nice. He got my car done fast and efficiently. Thank you. W
Posted on DealerRater by AANDERS106
Great dealership and great staff, highly recommend for service and repairs! Technicians and service advisors are very knowledgeable and friendly.
Posted on DealerRater by GEORGEGROCHOWSKI
On time and courteous. Answered all my questions. Scheduling and service completion were fast and efficient.
Posted on DealerRater by STICKLER5
Dan picked my truck up and called me when it was ready. Nobody better than Dan S!!
Posted on DealerRater by RCIBRARIO
I've been blessed with the best people to have had dealings with that I believe that they should get a raise in the name of Ye Jesus Christ ... Amen Blessings, Suzanne
Posted on DealerRater by SUZANNE DE RUYTER
Bil Richmond was the best. It was a pleasure to work with him. The Palmen dealership actually made our buying experience pleasant. Bil is very knowledgeable and if I were looking to hire a sales person, he would be at the top of my list.
Posted on DealerRater by LESTBMC
Comfortable, friendly, honest and loyal to existing customers. I buy my personal vehicles here and recently purchased one for the company that I work for. This relationship will continue…..
Posted on DealerRater by DMORTENSEN0
They did a great job. They got me in quickly and the oil change didn’t take long at all. Everyone was super nice too!
Posted on DealerRater by Jen Lynn
Ben is great, facility was clean and very nice. Didn't have to wait once I got there, started at the time of the appointment. Ben advised during the work that was being done so I knew the status.
Posted on DealerRater by darel83
Easily set the appointment online, with plenty of time slots to accommodate my schedule. I was greeted immediately when I walked into the office. I received a clear summary of the work being done, with an understanding it would take about 90 minutes. The work was done before promised and I was quickly on my way.
Posted on DealerRater by wdorst42
My service writer Ben doesn’t come in until 8:00AM. I arrived at 7:15, willing to wait for Ben since my appointment was scheduled for that time. Randy another service writer took over immediately and got me handled and out before Ben arrived. That’s what I call teamwork! Ben took care of me a few days later when my SUV was ready. Both guys were very professional & very much customer service oriented!
Posted on DealerRater by STEPHENSARICH
Felt really comfortable and relaxed while purchasing a new vehicle. The staff was really polite. Thank you!
Posted on DealerRater by MOSLEYM30
Tim Hoffman is an excellent service writer. All of the business I bring to Palmen is because of him including my recent vehicle purchase.
Posted on DealerRater by Sarah.a.benson
I have confidence in Jason's recommendations and appreciate his professionalism. We have been Palmen customers for many years because of the people and vehicles sold.
Posted on DealerRater by VNLJR
Tim is has excellent personality with all of his customers. He gets me in when it's convenient with my schedule.
Posted on DealerRater by Sharronclausen1943
Excellent service and communication. Tim Hoffman was very helpful, and Harry in the service bay was a gem.
Posted on DealerRater by Kerry
Very easy to work with and when we had issues and came back a few times they always helped us immediately
Posted on DealerRater by ZANEPARKS2
Adam Grant is the best Car Salesman we have ever worked with. He’s knowledgeable professional, dependable and personable.
Posted on DealerRater by RMSCHULER5
Dealing with Palmen couldn't be any easier. This is the second car I have bought from Kenny from out of state and he and his team makes things seemless.
Posted on DealerRater by JEREMY.COVEY
Everyone at the dealership did an outstanding job, going above and beyond to ease the car buying process. Special shout-out to Dan Salisbury!
Posted on DealerRater by lukedpilot03
Everything was explained to me. Since my service would take 4 hours, I was offered a ride home as well as pickup when my vehicle was ready
Posted on DealerRater by valisha6
I have been going there for years and never had a problem. Always been treated with respect.
Posted on DealerRater by MORNINGSMILEY
Knowledgeable staff. I'm comfortable bringing my car to Payment. Oops, Palmen I recommend this dealership.
Posted on DealerRater by krokster46
I got a big nail in my tire at night and they were able to get me in before they closed. Thank you!
Posted on DealerRater by amybazzanella
Had a great experience. Jason was friendly and the service was preformed quickly. Would recommend
Posted on DealerRater by Steph
Tim and Palmen are very helpful all the time. Quick answer and turn over time.
Posted on DealerRater by radvalle
Ali was very helpful in making sure that the vehicle was clean and there were no hidden issues
Posted on DealerRater by DBONE4848
I have used Palmen ever since I bought my 12 year old Cadillac. Very satisfied.
Posted on DealerRater by androffmary
I have only good things to say about the dealership and its personnel. No need to change anything as far as I am concerned. I am looking forward to seeing Jason, or anyone in the service dept., I have no complaints about anything at Palmen Buick.
Posted on DealerRater by HDURST0
We purchased our 2020 Enclave from Palmen & have enjoyed great service from Palmen on that car since we bought it. So we were happy that we were able to purchase our new 2025 Enclave also from Palmen. After some frustration with WIFI , Bluetooth & Google (On Star had to do something on their end) we finally are enjoying driving our new car and all the new technology. John & Kathy Messina
Posted on DealerRater by MESSINA820
Always great, service very excellent. Jason Is super and people are very nice. Thank yiu
Posted on DealerRater by MMONTEMURROJR
They do their best to handle your concerns, whether purchasing or servicing a vehicle Done
Posted on DealerRater by Samcoan56
Got my vehicle in was able to determine the problem. Had the part in stock and fixed the vehicle quickly.
Posted on DealerRater by TOCOJO
This is the second vehicle we have purchased from this dealership. The first was a used vehicle and hand no problems at all with the service, and the people have always been great. Thank you. This new Buick has been the same, from a great salesman in Ali, and all the courtesy that he extended to us. I'm sure service will be great as usual. Orlando was great to work with as well, and very informative. We looking forward to the future with our new Buick. Thanks again.
Posted on DealerRater by HDURST0
Everyone was so very helpful and answered all our questions that we had before purchasing
Posted on DealerRater by Colleen Thomas
Well I'm coming back to buy a truck again. Sometime in October I won't buy from any else.
Posted on DealerRater by fabianochoa56
I always received courteous and respectful service. In the waiting area is comfortable and if you have to work while you wait it's conducive for this
Posted on DealerRater by BRICEGIRL2
Good people to work with. I love the vehicle. Very responsive to me even after the sale.
Posted on DealerRater by KEVIN.MCTERNAN
knowledgeable, and friendly staff members, a fair and honest buying or service process, and a vehicle that met or exceeded my expectations.
Posted on DealerRater by JUANITACABALLERO303
Have been very pleased with the experience. I especially appreciate that they have remained in contact.
Posted on DealerRater by MMUELLER70
Was a good experience buying from palmen. If I need a new car in the future I'll be sure to come back to palmen
Posted on DealerRater by MHUD84
Great service every time I bring my car in for service. Glad that there’s such a great service department in my area/dealership.
Posted on DealerRater by DanMcT
It was a rocky start buying this car, but with the problems we were taken care of right away very happy
Posted on DealerRater by S.LAPISH
“Jason did an excellent job with my 2024 GMC Hummer EV service. He was professional, helpful, and made the process very easy. I’m very happy with the service and appreciate his great work.”
Posted on DealerRater by KUJTIM_MVP1
Palmen has very good salesmen Larry Colon did a great job on getting me what I was looking for. And where I want to be with the payment. Thank you Larry
Posted on DealerRater by TONYCHAGOYA
Jason did his best to get me a good price on my tires He is very knowledgeable
Posted on DealerRater by MKSCHULZ
I had a good experience there. However, I wish I could have been able to look around to see something that more closely fit my needs. Don't get me wrong, I love my new car, I just wish I got more of a choice.
Posted on DealerRater by bill_hahn2
Attentive, thorough, and professional. Very good experience! All expectations were completed! Thank you! Staff all around was very professional
Posted on DealerRater by Dmurf244
I appreciate scheduling with Jason. He understands my concerns. Is always willing to help out. Going tozpslmen is very convenient.
Posted on DealerRater by Nor.ann
Service is top notch to include the cashier who was pleasant and helpful, she's a good reminder in service being kind and greeting people with a smile goes a long way. Thanks palmen!
Posted on DealerRater by DANBRIDGE1994
Courteous and professional. Would suggest them anytime . Appreciate Dan my salesmen sorting with Me to understand the car
Posted on DealerRater by MARIO_ANICHINI
Great customer service. Knowledgeable and professional staff. A pleasure to work with. And a clean environment
Posted on DealerRater by DOUGS180
Simply the best dealer I have ever worked with. Top to bottom excellent people.. treat every customer like they matter.
Posted on DealerRater by GGRISSOME
I bought my car at Palmen so I have confidence in Palmen that they can identify problems that I might have with my car and that they have the information and and skilled workers to fix the problems.
Posted on DealerRater by cbknit
Palmen Motors was able to analyze a serious issue with my Buick LaCrosse and repair it with minimal inconvenience to me. Accolades to Jason for his work.
Posted on DealerRater by Jay Newell
As a visitor to Kenosha, in town due to a potential job relocation. I was impressed with the service I received & the service center’s sense of urgency in getting be back on the road quickly. The radiator replacement was a big job & they ensured I was only stranded for one day. My only observation is that upon return of my vehicle, it was warning me that I needed an oil change (most likely due to the engine overheating) & no one said anything. I would have preferred to have the oil changed prior to continuing my 5 hour trip home. Otherwise my experience was excellent & if I do end up relocating to Kenosha would definitely consider using the dealership again.
Posted on DealerRater by swift_cut7n
Great service, communication and staff Very pleased with palmen motors and all the staff. They took care of my vehicle. The communication was great
Posted on DealerRater by A1auto091116
Everyone at Palmen is very nice and friendly. We have bought multiple cars from Palmen and the last 2 purchases from them Bil Richmond was our sales rep. Bil pays attention to detail and had a great memory from past years of purchases that we did with him at another dealership. Palmen is lucky to have Bil on their team! Thanks again Bil and the Palmen team for getting us into the truck we wanted!
Posted on DealerRater by ABROWN4BK
We received really good service. Hope to see them again. Thank you for your service
Posted on DealerRater by RUTHSPATES
Super friendly staff. Very clean and nice facility. Tyrese was amazing, super nice & friendly. He could answer all my questions as a first time buyer! Very happy with my experience.
Posted on DealerRater by AMYSHEREDY
Dales staff friendly and informative, showroom was clean and bright. I would recommend this dealership in a heartbeat.
Posted on DealerRater by Pete
Jason is always very professional and very knowledgeable. Even when I ask questions he is patient and explains them thoroughly
Posted on DealerRater by bengentile
Thank most certainly appreciate The customer service received. And the feeling of being serviced in a timely manner.And as a costumer reaching out for updates you .responded with kindness and being courteous. My God Bless you with continued success !!!
Posted on DealerRater by MACARTER1959
Very Satisfied With My Experience, Loved Having Ali as my Salesman, Very Grateful for making me so comfortable ♥️♥️♥️
Posted on DealerRater by MSBEV2651
Best treatment in my car leasing history. Ali was great did everything I asked and then some
Posted on DealerRater by tgagliardo
No pressure from sales. Salesman very knowledgeable. Price was fair. Process went very well and easy. Appreciated the ease and not having to play the usual game of buying a car. We would recommend them.
Posted on DealerRater by ENGLISH1
Good to get work done with out pressure of doing more work. I will definitely go back for my next oil change slash tier rotation.
Posted on DealerRater by JasonVanderweyst
Very kind and genuine. Dan First is the best and class act. Tim and Jason are awesome and take their time in addressing customer needs.
Posted on DealerRater by Jhyllberg
Process was straight forward and simple — also seemed fair. Had to wait a little, but that happens…
Posted on DealerRater by rickmoe
Was a good experience. Set my appointment on line. Showed up, received great help from my service writer. Had a 1 1/2 hour job done within 45 minutes. Friendly, will be back.
Posted on DealerRater by jcampolo
Good experience. Satisfied with the work done. Great that there is a person to pick up and drop off while vehicle gets fixed
Posted on DealerRater by kimkarry1
Randy was an absolute pleasure to deal with. He kept me informed with what was going on with my truck. It was truly appreciated.
Posted on DealerRater by M. Miller
Adam did a great job! Smooth transaction. Easy to deal with and professional. Very familiar with the truck technology.
Posted on DealerRater by RSCHULTZ2
Tim is the best. Always taking care of myself and my kids cars. Love and trust coming here
Posted on DealerRater by BFRANCETIC
Got my needs met in a timely manner! Met with me with a kind and friendly manner! Always great to do business and a little pleasure with Tim!!
Posted on DealerRater by DTNOBLE
Service appointment went smoothly with no issues. I would gladly return again for another oil change.
Posted on DealerRater by Bobk24
Consistently good service, expert technicians & mechanics. Respectful, kind & considerate service desk people. Appointments available at manageable times.
Posted on DealerRater by Tinysgrl.co.16
Randy is professional and courteous. Good service at Palmen GMC. I will come back again.
Posted on DealerRater by peter_p14
Good experience, very fast service. Jason was very knowledgeable and came up with a good plan for my issues
Posted on DealerRater by bengentile
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