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All Reviews 1,410 Google 321 cars.com 537 DealerRater 552
Explained vehicles operations very well, no sales pressure and received a great price without a bunch of haggling. Great experience!
Posted on DealerRater by JOEL.SANFILIPPO
The thing I like most is that Jason knew exactly what I was talking about a couple other dealers I had talked to you about my issues with my truck really didn't dig deep enough and didn't really know what I was talking about. Jason was great.
Posted on DealerRater by Jscdigs
I found the experience to be extremely professional from beginning to end. The service was excellent!
Posted on DealerRater by pattersond12000
Amazing customer service from knowledgeable staff that made the purchasing of a car easy and efficient. I would definitely buy from them again!!!
Posted on Google by Sherri MacGregor
Service was quick and on time. I was happy with my appointment. Looking forward to next appointment
Posted on DealerRater by fedwards17
I like coming to visit yall shop y’all do good work
Posted on Google by Derrick Howard
Service department rocks! Good people all around! Go see Bill Richmond for you new or used car or truck. Tell him Rich sent you!
Posted on Google by Richard Bre.
Great service from Tim Tim friendly, not pushy, takes good care of me & my car
Posted on DealerRater by karenbuick
Good overall experience. Came in for routine service. People were friendly. Had a coffee bar and offered small complimentary snacks, cold water bottles, charging stations, work tables, kids room and more.
Posted on Google by Mary Enriquez
See above Lengthy response was provided previously per the above correspondence. Read the initial response
Posted on DealerRater by DAVEANDJENNIFER
Tim always manages to get me in the day, that I can get my vehicle in for service! He and his service team do a great job!
Posted on DealerRater by DTNOBLE
Great response to questions. Great customer service Top notch service and environment Efficient and clean surroundings
Posted on DealerRater by Joann_griffiths
Found my rescue ring problem and fixed it This cars been in 4 times with software issues. Finally fixed
Posted on DealerRater by Gjh5020
Easy to work with to buy my new car. Dan Salisbury was great to work with buying the car.
Posted on DealerRater by ELLIOTT2
I'm very happy with Ben Vitullo! I've talked with him twice and been very impressed both times. When I complained about my navigation not working, he came out and determined that I needed a new chip. I bought it and he installed it. When I needed work done on my visit, he explained it and kept me posted as the work progressed. Ill be back as.long.as he's there.
Posted on DealerRater by mgstubbs48
Always professional and courteous
Posted on Google by Diane Mayer
I had a great experience buying my truck. I initially called and spoke with Ali to go over numbers, and he was straightforward and easy to work with from the start. They actually ended up giving me a better deal than another dealership I had connections with, which really stood out. I came in on a Friday, and by Tuesday they had already located the exact truck I was looking for. The whole process was smooth, efficient, and no time was wasted going back and forth. I was originally referred by a family member who also had an easy, hassle-free experience, and I can say the same. They went straight to business, were transparent, and delivered on what they promised—that’s what ultimately earned my business. Highly recommend.
Posted on Google by Rene N.
Best dealership around Courteous, professional, knowledgeable staff in new and previously owned vehicles, from management, to sales, to financing, to service. Wouldn't get a vehicle anywhere else
Posted on DealerRater by VMOLOS
A wonderful experience from start to finish. Our salesman Juan Resendiz was very professional and charming. We highly recommend this dealer.
Posted on Google by Judith Woods
Kenny and Juan were great to work with. Fair and honest is all you can ask for! Recommended!
Posted on cars.com by DUKDUCGOOS
Kenny and Juan were great to work with. Fair and honest is all you can ask for! Recommended!
Posted on DealerRater by DUKDUCGOOS
Very friendly help me get exactly what I wanted Gave me the best deal for the price range I was looking for
Posted on cars.com by ljaklin
Very friendly help me get exactly what I wanted Gave me the best deal for the price range I was looking for
Posted on DealerRater by ljaklin
All personal involved were professionals, knew their jobs, polite, made buying a car enjoyable. Was pleased there was no high pressure tactics when deciding on the vehicle we wanted.
Posted on Google by paul
The service appt went well. It was just hard to get a hold of someone to schedule it. ??
Posted on cars.com by [email protected]
The service appt went well. It was just hard to get a hold of someone to schedule it. ??
Posted on DealerRater by [email protected]
Professional and courteous Had my car washed called when it was done. A pleasure to work with
Posted on cars.com by deanbartello
Professional and courteous Had my car washed called when it was done. A pleasure to work with
Posted on DealerRater by deanbartello
Took care of the problem that we had. Tommy G made sure that we were happy.
Posted on DealerRater by Impala64daveg
the discount coupons are good. The employees are courteus to their customers.no other comments
Posted on DealerRater by GSANDBERG
Always pleased with the service. ..quality workmanship and courteous. Always a pleasure. Will always pick me up or drop me off at home if needed.
Posted on DealerRater by BBRAUCK
Took care of the problem that we had. Tommy G made sure that we were happy.
Posted on cars.com by Impala64daveg
the discount coupons are good. The employees are courteus to their customers.no other comments
Posted on cars.com by GSANDBERG
Always pleased with the service...quality workmanship and courteous. Always a pleasure. Will always pick me up or drop me off at home if needed.
Posted on cars.com by BBRAUCK
Nice dealership. Nice pesto deal with. Nice people to deal with Four more words That sums it up
Posted on cars.com by MFISCHER38
Nice dealership. Nice pesto deal with. Nice people to deal with Four more words That sums it up
Posted on DealerRater by MFISCHER38
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on DealerRater by Jeff Kugele
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on DealerRater by Jeff Kugele
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on cars.com by Jeff Kugele
Great dealership. Everyone was really professional and helpful with no pressure.
Posted on Google by beth bestland
Tim makes scheduling very easy and always very informative Palmen does a very good job
Posted on cars.com by sextonmt181
This dealership is fantastic! This is the 2nd vehicle I’ve bought from there in the past year. Adam Grant makes it a pleasure to be there and was very knowledgeable of the inventory on the lot. Thanks Adam!
Posted on cars.com by LAWRENCEHOLLEN
This dealer has always been accommodating in getting service handled in good time and explanation of any questions about what was done.
Posted on cars.com by dschlecht
Tim makes scheduling very easy and always very informative Palmen does a very good job
Posted on DealerRater by sextonmt181
This dealership is fantastic! This is the 2nd vehicle I’ve bought from there in the past year. Adam Grant makes it a pleasure to be there and was very knowledgeable of the inventory on the lot. Thanks Adam!
Posted on DealerRater by LAWRENCEHOLLEN
This dealer has always been accommodating in getting service handled in good time and explanation of any questions about what was done.
Posted on DealerRater by dschlecht
Great sales experience, very satisfied with vehicle and dealer experience. Will recommend Palmen to friends and family.
Posted on DealerRater by CRBORK
Great sales experience, very satisfied with vehicle and dealer experience. Will recommend Palmen to friends and family.
Posted on cars.com by CRBORK
We’ve been long time customers, great customer service from Ali
Posted on Google by Lynnski Rose
They were all very professional and thorough. Would highly recommend to all my friends and family.
Posted on DealerRater by Happy d 123
They were all very professional and thorough. Would highly recommend to all my friends and family.
Posted on cars.com by Happy d 123
Very professional and friendly had the work done in a timely matter. Everyone in the show room was very friendly too.
Posted on DealerRater by Roger
Very professional and friendly had the work done in a timely matter. Everyone in the show room was very friendly too.
Posted on cars.com by Roger
Came in with an issue and they fixed it ahead of estimated schedule. Estimated 5 days. Fixed it in 2.
Posted on DealerRater by Mdtodd1
Came in with an issue and they fixed it ahead of estimated schedule. Estimated 5 days. Fixed it in 2.
Posted on cars.com by Mdtodd1
OK but a bit high priced High priced for a new key flob Service was great
Posted on cars.com by MICHAEL230
OK but a bit high priced High priced for a new key flob Service was great
Posted on DealerRater by MICHAEL230
Explained what was wrong with my van very thoroughly!! I can trust Dan and Palmen to be trustworthy
Posted on cars.com by RhondaOC
Explained what was wrong with my van very thoroughly! ! I can trust Dan and Palmen to be trustworthy
Posted on DealerRater by RhondaOC
Customer satisfaction is obvious from start to finish. Adam is very knowledgeable and was willing to go out of his way to make sure we were happy and satisfied. Nick was also amazing to work with. Zack was great to work with too.
Posted on DealerRater by CMWOJO79
Jason is so nice and helpful! !! He did a great job checking and fixing my car,tried it, and explained all the issues so clearly! I would recommend this dealership to anyone because of him!
Posted on DealerRater by xyzjbb
Customer satisfaction is obvious from start to finish. Adam is very knowledgeable and was willing to go out of his way to make sure we were happy and satisfied. Nick was also amazing to work with. Zack was great to work with too.
Posted on cars.com by CMWOJO79
Jason is so nice and helpful!!! He did a great job checking and fixing my car,tried it, and explained all the issues so clearly! I would recommend this dealership to anyone because of him!
Posted on cars.com by xyzjbb
Great service, and for sure I will camelback the staff are absolutely amazing and attentive
Posted on cars.com by maria.puente
Easy to work with and no bullxxxxing me on service issues. no stress to get what I need done
Posted on cars.com by Mbarlow631
I like Palmen. We have been coming there for years. Everyone is great. Great Job Palmen!
Posted on cars.com by mrs.fudge1
I like Palmen. We have been coming there for years. Everyone is great. Great Job Palmen!
Posted on DealerRater by mrs.fudge1
Great service, and for sure I will camelback the staff are absolutely amazing and attentive
Posted on DealerRater by maria.puente
Easy to work with and no bullxxxxing me on service issues. no stress to get what I need done
Posted on DealerRater by Mbarlow631
Palmen Cadillac is proven to offer exceptional service and communication. The dealership contacted me about a mistake with my purchase, and a plan to remedy.
Posted on cars.com by DC.RANFT
Palmen Cadillac is proven to offer exceptional service and communication. The dealership contacted me about a mistake with my purchase, and a plan to remedy.
Posted on DealerRater by DC.RANFT
Easy and perfect communication, respect the numbers and speak very clear about how it going everything
Posted on DealerRater by JACOBNAVARROBELLINI
Easy and perfect communication, respect the numbers and speak very clear about how it going everything
Posted on cars.com by JACOBNAVARROBELLINI
Everyone was courteous and professional and prompt They did a good job on my car
Posted on cars.com by murv66
We were very comfortable with the whole experience of buying our vehicle Excellent service And Mr Tim was very helpful!
Posted on cars.com by frankescobedo13
We were very comfortable with the whole experience of buying our vehicle Excellent service And Mr Tim was very helpful!
Posted on DealerRater by frankescobedo13
Everyone was courteous and professional and prompt They did a good job on my car
Posted on DealerRater by murv66
Service was great. Problem is Cadillac parts on back order from Vendor for 3 weeks. Still dealing with supply chain issues, COVID was a long time ago.
Posted on Google by Richard Twarowski
I always have a good experience with Jason, he's one of the reasons I keep coming back. He got a scheduled and handled very quickly.
Posted on cars.com by bengentile
Super nice service team. Responsive and friendly They were efficient and communicated in a timely manner when my vehicle was complete.
Posted on DealerRater by K.M.NICKRAND
Amazing service, excellent staff oil change was done lightning fast with excellent efficiency. Amazing oil quality and excellent oil filter
Posted on DealerRater by LEAHG987
I always have a good experience with Jason, he's one of the reasons I keep coming back. He got a scheduled and handled very quickly.
Posted on DealerRater by bengentile
The service was good. My car was in and out in no time flat. Everyone was so nice and helpful
Posted on cars.com by scott.wicklund
Super nice service team. Responsive and friendly They were efficient and communicated in a timely manner when my vehicle was complete.
Posted on cars.com by K.M.NICKRAND
Amazing service, excellent staff oil change was done lightning fast with excellent efficiency. Amazing oil quality and excellent oil filter
Posted on cars.com by LEAHG987
The service was good. My car was in and out in no time flat. Everyone was so nice and helpful
Posted on DealerRater by scott.wicklund
Dan and Orlando were amazing during my purchase. Would highly recommend this dealer. Honest, patient, friendly and were never pushy! Will visit here again and again!
Posted on Google by Mike Wiggemansen
Fare price polite people
Posted on Google by Mark Jonas
Smooth, good value and as always excellent service! All departments from Sales to Service are exceptional!
Posted on cars.com by TSears
⭐⭐⭐⭐⭐ I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on Google by Michael Alagna
Smooth, good value and as always excellent service! All departments from Sales to Service are exceptional!
Posted on DealerRater by TSears
We were very pleased with how smooth the process went buying our new car. We will highly recommend the dealership!
Posted on Google by Jack Rauen
Friendly, professional staff, timely service. I have been a customer for many years! Convenient, reasonably priced.
Posted on cars.com by PALSMOLITOR
I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on cars.com by MICHAEL.ALAGNA
They did everything to make sure I was satisfied with the deal. They made it so I didn't feel like I had to go home and take a shower
Posted on cars.com by ROYALIMG
Very attyentive went above and beyond to assist with the entire purchasing process. Very pleasant people to deal with, Bill Richardson is a rock star and more than helpful
Posted on cars.com by ROYALIMG
Logan and Nick were great to work with. They worked hard to get the deal done. Orlando on the other hand called me stupid to my face when I declined the extended warranty.
Posted on cars.com by DAVE.CORBAN
Tim is great to work with. I found the experience was great and the repairs solved my tire problem.
Posted on cars.com by JOHN
Tim is great to work with. I found the experience was great and the repairs solved my tire problem.
Posted on DealerRater by JOHN
Logan and Nick were great to work with. They worked hard to get the deal done. Orlando on the other hand called me stupid to my face when I declined the extended warranty.
Posted on DealerRater by DAVE.CORBAN
Amazing customer service from knowledgeable staff that made the purchasing of a car easy and efficient. I would definitely buy from them again!!!
Posted on Google by Sherri MacGregor
I like coming to visit yall shop y’all do good work
Posted on Google by Derrick Howard
Service department rocks! Good people all around! Go see Bill Richmond for you new or used car or truck. Tell him Rich sent you!
Posted on Google by Richard Bre.
Good overall experience. Came in for routine service. People were friendly. Had a coffee bar and offered small complimentary snacks, cold water bottles, charging stations, work tables, kids room and more.
Posted on Google by Mary Enriquez
Always professional and courteous
Posted on Google by Diane Mayer
I had a great experience buying my truck. I initially called and spoke with Ali to go over numbers, and he was straightforward and easy to work with from the start. They actually ended up giving me a better deal than another dealership I had connections with, which really stood out. I came in on a Friday, and by Tuesday they had already located the exact truck I was looking for. The whole process was smooth, efficient, and no time was wasted going back and forth. I was originally referred by a family member who also had an easy, hassle-free experience, and I can say the same. They went straight to business, were transparent, and delivered on what they promised—that’s what ultimately earned my business. Highly recommend.
Posted on Google by Rene N.
A wonderful experience from start to finish. Our salesman Juan Resendiz was very professional and charming. We highly recommend this dealer.
Posted on Google by Judith Woods
All personal involved were professionals, knew their jobs, polite, made buying a car enjoyable. Was pleased there was no high pressure tactics when deciding on the vehicle we wanted.
Posted on Google by paul
Great dealership. Everyone was really professional and helpful with no pressure.
Posted on Google by beth bestland
We’ve been long time customers, great customer service from Ali
Posted on Google by Lynnski Rose
Service was great. Problem is Cadillac parts on back order from Vendor for 3 weeks. Still dealing with supply chain issues, COVID was a long time ago.
Posted on Google by Richard Twarowski
Dan and Orlando were amazing during my purchase. Would highly recommend this dealer. Honest, patient, friendly and were never pushy! Will visit here again and again!
Posted on Google by Mike Wiggemansen
Fare price polite people
Posted on Google by Mark Jonas
⭐⭐⭐⭐⭐ I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on Google by Michael Alagna
We were very pleased with how smooth the process went buying our new car. We will highly recommend the dealership!
Posted on Google by Jack Rauen
Exelente servicio y rápido.
Posted on Google by Fernando Rodríguez
What a wonderful dealership to work with! The service was fast, friendly, and very efficient from start to finish. Working with Dan and Vince was truly a pleasure, Orlando too. They were welcoming, helpful, and made the whole experience easy and enjoyable. Jason, in Service went above and beyond to make my car perfect too. I would happily recommend this dealership to anyone looking for a great car-buying experience. Five stars, two thumbs up, and nothing but nice things to say! We also received a great deal, and the car was exactly as promised, if not better. I could go on and on, but the five stars really say it all. Update: I also ordered a dash mat when I purchased the car, working with Jason in Service. They called me when it arrived, and it was installed perfectly while I waited. Everyone in the service department was fantastic — welcoming, professional, and truly attentive. Even though my appointment day happened to fall during a pretty bad snowstorm, everything was handled smoothly and efficiently without a hitch. The dash mat looks great and completely eliminates any reflection issues. Once again, the team delivered outstanding service from start to finish!
Posted on Google by Mark Friedlander
Great service from Dan Constantino, and the rest of the staff at Palman. First time there, won’t be the last!
Posted on Google by Jeff Huenink
Worked with Jose Martin, he was very helpful and worked with me until I could get the car I wanted.
Posted on Google by DeAnna Bailey
Ali was the the best sales guy I’ve ever had purchased a new truck was the best experience I’ve had so I came back and purchased another for my son with Ali. Smooth easy no pressure and best experience I’ve ever had anyone need a car or truck please go see Ali I highly recommend him the sales guy I’ve ever had thank you Ali
Posted on Google by Tracey Junkin
Friendly service. I trust their expertise
Posted on Google by Thomas French
Excellent service. Long time customer. Honest disclosure of problems, costs, and options.
Posted on Google by Corey Canfield
Randy from the shop, made it happen! It was smooth from start to finish. My experience with GMC has been great!!! From Dan S and Orlando they are the best, left with my dream suv. They made it happen
Posted on Google by Dora Trevino
Randy from the shop, made it happen! It was smooth from start to finish. My experience with GMC has been great!!! From Dan S and the finance guy, they are the best
Posted on Google by Dora Trevino
Loved the service! Everyone was so friendly and welcoming, which made my visit comfortable and stress-free. I definitely felt like I was in great hands.
Posted on Google by TaziaTalks
Great sales
Posted on Google by Paul Mahon
Bil and Orlando were great to work with!! They were very thorough and efficient. My son loves the Chevy Volt we purchased!! Also, the dealership is well maintained.
Posted on Google by Jennifer Doyen
Juan was fantastic, he guided us though the process and was patient as we went through the necessary steps. He was patient with us and answered all of our questions. We had a great experience at Palmen!
Posted on Google by Erin Stuckey
Jason Garon is the best. He is phenomenal mechanic and the main reason I continue to bring my car there for maintenance.
Posted on Google by Nickie Fritz
I’ve always had a great experience at the dealership. My services are quick, usually getting me in and out… and if I do have to wait, the waiting area has sufficient drinks & snacks for me. Staff has always been helpful and I appreciate Ali for always making himself readily available to assist, on or off the clock! I appreciate their support!
Posted on Google by DeSario Turner
Huge thanks to Dan C for making the car-buying process easy and enjoyable.
Posted on Google by Lorenzo Rodriguez
The service department always goes above and beyond to make me happy.
Posted on Google by Jeff Tenuta
This was by far the best car purchase experience I've ever had. From the moment I walked in I was greeted with kindness and respect. The sales person Ali was respectful, friendly and very knowledgeable. The Finance rep was equally has friendly and respectful. I would definitely go back and recommend my friends and family.
Posted on Google by marcine anckle
They made for an effortless online purchase.
Posted on Google by Eric Vogel
Jason was great to work with. He kept the service side organized, responded quickly, and followed through without being reminded. He also worked with the parts department to help the customer with out of pocket costs, which was appreciated. The details stayed clear and the process did not drag out.
Posted on Google by David Erickson
Scheduled an oil change with Jason and he got me in promptly, but...... Way too much for an oil change on my silverado duramax diesel truck. It cost over 200.00 dollars and that's with a 15 dollar coupon and 28 dollars in Chevy points. Will look into other dealerships or oil change stores.
Posted on Google by Rabid Wolverine
Great staff. Very friendly. I appreciate that they provide coffee, snacks and a clean waiting area. Highly recommend.
Posted on Google by Ikey Rotz
I have only been here for their service center. They have their SOPs well in order. Every instance has been smooth. The folks at the service counter were all very friendly, informative and professional. A well oiled machine! Pun intended.
Posted on Google by Mr De Jesus
Bil was a wonderful and professional sales person. He was polite willing to answer any questions. I thoroughly enjoyed the entire used car purchase experience and would highly recommend him for your next visit to this Lynch location. Bil thank you for all the help!
Posted on Google by Tammy Wisnefski
What a wonderful dealership to work with! The service was fast, friendly, and very efficient from start to finish. Working with Dan and Vince was truly a pleasure, Orlando too. They were welcoming, helpful, and made the whole experience easy and enjoyable. Jason, in Service went above and beyond to make my car perfect too. I would happily recommend this dealership to anyone looking for a great car-buying experience. Five stars, two thumbs up, and nothing but nice things to say! We also received a great deal, and the car was exactly as promised, if not better. I could go on and on, but the five stars really say it all.
Posted on Google by Mark Friedlander
Treated like family and everyone wanted to make sure that I had a vehicle that met my needs. No pressure by the people at the Palmen Dealership. The the Palmen Dealership is also very clean.
Posted on Google by Peter Dorff
Very good service.
Posted on Google by edward guion
Our experience at Palmen was exceptional. Thank you to Ali, Orlando and Tommy for treating us so well. We love our 2024 GMC Terrain!
Posted on Google by Pam Koll
We got the best services!
Posted on Google by Jimena Lara
Figured problem out
Posted on Google by Patsy Gibson
Palmen Buick GMC is the best! Dan Salisbury has sold my family so many cars over the past 20+ years, I've lost count. He's honest and helpful, and always works hard to find the right vehicle for us. Alfonzo and Orlando are relentless, working hard to get the best financing available. Jason in service is awesome. I know I can count on him to get our vehicles in for service in a timely manner with service handled with utmost care. I highly recommend Palmen Buick GMC.
Posted on Google by Pam Gerstner
Very professional and helpful! They go out of their way to make sure you're taken care of!
Posted on Google by Frank Olandese
Working with Ali at Palmen Buick-GMC- Cadillac was an excellent experience. He helped us purchase my Acadia from beginning to the end to be sure we were 100% satisfied. Everyone at Palmen is friendly, knowledgeable and efficient. I highly recommend Palmen!
Posted on Google by JAG
Ali helped us purchase my 2023 beautiful Acadia at Palmen Buick-GMC-Cadillac in Kenosha seamlessly from beginning to the very end and all wrapped with a bow! I highly recommend working with him. He’s got your back, and makes sure you are 100% satisfied with your purchase. Everyone we worked with at Palmen was friendly, efficient and knowledgeable!
Posted on Google by ?Jule
First oil change. New car. They did a great job with my car. Would definitely recommend.
Posted on Google by William Hahn
It was my trucks first service, they were very friendly and got my truck in and they were done in less than an hour. The waiting room was nice and they offered coffee, tea or water. Definitely will come here again.
Posted on Google by Billy Brey
Great service. We purchase all our vehicles here
Posted on Google by Lisa Marie Davis
Ali Farhan was an excellent salesperson to work with! I would highly recommend him!! He helped me through the entire process and he was responsive and professional!
Posted on Google by Matt Goebel
Great customer service, Jason in service is always great to work with!
Posted on Google by Rick Korth
I have purchased 2 vehicles here. Was pretty easy and little hassle
Posted on Google by Jerry Santoro
Always friendly and even though I was only having an oil change, they gave my car the once over and checked everything. Didn’t take long either.
Posted on Google by Sherry Gruhn
Always a great experience. Prompt service and great employees.
Posted on Google by Jonathan Groh
Manager Nick Faciano and Adam in sales were a pleasure to work with in getting my wife into Cadillac IQ. Thank you.
Posted on Google by Alex Solonowicz
Been doing business for 35 years with Palman. They are the best.
Posted on Google by Judy Capponi
Lawrence S. is my favorite salesman and always goes above and beyond to give me the best service. He's definitely a deal closer
Posted on Google by Ieasha Seymour
Working With Dan Costantino is always a pleasure. He helped me select the right SUV for my family's needs. Tommy the sales manager, was fair with his pricing and appraisal of my trade. Zack in Finance was very helpful and efficient with paperwork and got me on the road quickly in my 2022 GMC Yukon Denali! Thank you all for a great car buying experience! You will get my recommendation for anyone looking for a new or used Buick, GMC or Cadillac.
Posted on Google by Stephen Burke
Everyone was very accommodating and very kind. They offered to wash my truck. MUCH APPRECIATED
Posted on Google by Linda Pedersen
We found Palmen Buick to have a good selection of vehicles, a helpful & friendly staff, a beautiful showroom, and the willingness to fit a car to our needs. Throughout the process, every step was explained well, and our questions were answered honestly and accurately.
Posted on Google by Iris Leuck
Good service and good people.
Posted on Google by Robin Humphrey
From the time I entered the building I have received nothing but good customer service! From Tim to Ali, and Zac I was handled with supreme respect, courtesy, and professionalism. I came in for a car repair and left in a new 2025 Cadillac, I’m overwhelmed with gratitude and joy for PALMEN BUICK GMC CADILLAC. Thank you
Posted on Google by Denzil Crosby
I literally had no plans to buy a car, but left with a new car and can't be happier. I came in to have my car emission tested to renew my registration. While we were waiting for the test to be performed we saw a GMC Acadia on the showroom floor and checked it out. Ali, approached us asking if we needed help. We explained we were just waiting on my car to get tested and we were not actually shopping for a car. He said no worries and continued to talk to us while we waited. Ali gave us his card and said feel free to give him a call if we were ever in the market for a new or used car. We left with our old car that still did not pass emissions and discussed what to do. We had a lot of work done on the car recently, at a different dealership, but it still would not pass the emissions test.We decided putting more money into a 10 year old car did not make sense so I spend the afternoon doing research on new and used SUV's with third row seats and compared prices. The Acadia had good reviews and the price at Palmen was good compared to other dealerships. Ali had been so polite, professional, and social while we waited for our car so we decided to come back after work and take the Acadia for a test drive. Ali showed us several options on new and used SUV's with third rows, understanding that buying a car had not been our plan he wanted to give us options that would fit our needs and our budget. In the end we decided to go with a new car and purchased the 2025 Acadia Elevation, which we love so far. Ali did a great job assisting us in this process. Ali was knowledgable, professional, patient, and easy to work with.the entire process at Palmen was easy and enjoyable! We never felt pressured by Ali and this was the most pleasurable car buying experience we have ever had. I also have to mention that the financing side of the process was just as easy and Zach was just as great to deal with as Ali. Zach offered us upgrades and extensions to the car we were buying, but again never made us feel pressured to add anything. He was informative, funny, professional, and knowledgable as well. The entire experience was awesome and I would recommend Ali, Zach, and Palmen to my friends and family if they needed to buy a car.
Posted on Google by April McKnight
Palmen Buick GMC is a great place to do business with. The Service Dept. Is excellent and my S/A Jason Gordon is the Best!!
Posted on Google by Donald Yoakem
Payment makes it easy. Darrell Jones still checks in with me about me and my GMC Terrain.
Posted on Google by Regina Cole
Had a good experience and the men that took care of me was great. Got what I wanted.thank you
Posted on Google by Elizabeth Munns
Nat Zunkel was a low pressure salesman who put me in a lease and in the right vehicle for me. He also worked to make it affordable.
Posted on Google by Suzanne Loewen
I was really scared, my car was showing the check engine light and had a horrible explosion noise. They immediately helped me and took care of everything. I am beyond grateful.
Posted on Google by Sol Sanchez
Tom and Larry were absolutely great. Thank you so much for all of your help. The process was painless.
Posted on Google by Kathie Consolino
My lease experience was top notch. Salesman Ali knew his stuff and made the leasing experience smoother. I would recommend dealership for your car needs.
Posted on Google by Harsh Patel
I went in on the 9th after a phone call looking for a second vehicle. I met this amazing patient knowledgeable respectful man named Bil who communication skills are impeccable! I went here after a not so welcoming experience at a Kenosha Chevy dealer and I am thankful for the negative experience as a returning customer because that led me right to Palmen and I met Mr. BIL!! He led me to get exactly what I needed and the value was and still is mind blowing. The process was so smooth and high vibrational I refuse to go to another dealer after. And to finish up my transaction I met Zack and when I say this man is funny it was like being at my own comedy show with a famous comedian. This man is funny and will keep you on your toes . Even the owner greeted me with welcoming kindness and a smile coming and leaving! I appreciate this experience at Palmen and have been already recommending people to go see Mr. BIL. Thank you and I will see yall next year for another purchase.
Posted on Google by Masada Uwriyela
Timely, accurate, friendly, work done correctly 1st time.
Posted on Google by MaxG Operations
At Palmen, working with Adam was a excellent experience. From the start Adam and team were welcoming and very accommodating helping me to find the right vehicle for me. The whole experience from start to finish was customer focused. Thx Adam and team for a wonderful car buying experience. I love my new truck.
Posted on Google by Weisstar
Great service!
Posted on Google by Marissa Moore
They were very helpful and friendly! Helped fix a bad previous experience with another dealer!! Super patient and accommodating.
Posted on Google by Vicki McDermott
I couldn’t be happier with my new truck and the entire experience! From Dan Salbery, who was absolutely the best salesperson I’ve worked with, to the management, parts, and service teams — everyone was top-notch. They made the whole process smooth, honest, and enjoyable. I’m so glad I bought my truck here and already look forward to future purchases. Highly recommend!
Posted on Google by Jason Steinmetz
We had a great experience with the whole team at Palmen. Ali was awesome. He was kind, patient and very knowledgeable of the cars we wanted to look at on the used lot. We didnt feel pressured to make any purchases right away and he took the time to answer my questions. We also worked with Tommy. He takes great pride in their used cars and you can tell they really try to hand pick the best used vehicles they choose to sell on the lot. Tommy was able to address the few things we wanted fixed on the use vehicle we purchased. We worked with Jason in the service department for the repairs and he was wonderful. I will definitely work with him for any future service on the vehicle. They set me up with a rental vehicle while they had our vehicle in the shop. I felt they had our vehicle back to us within a timely fashion. Overall good job for the whole team and different departments. They were able to get the vehicle registered and plated the day we purchased and so far we are happy with our new to us vehicle. We have used palmen in the past and plan on continuing as long as they keep up the good work.
Posted on Google by Amber Kranz
Great place for service
Posted on Google by Dr. Tom Baba
Bil helped me purchase a vehicle just recently and let me tell you he is the best salesman ive ever done business with! Low stress, Helpful and patient, communication was great. He made sure my car was perfect before driving away with it! Appreciate your professionalism Bil Thanks again!
Posted on Google by Nolan Vlietstra
Bought a 2024 gmc. My sales Man Bil was great. He did everything to find me what I was looking for. Bil Richardson made sure I was happy with the new vehicle I had and helped explain and answer all my questions. Thank you for everything.
Posted on Google by Amy R. F
Great sales team!!!
Posted on Google by Dan Costantino
everything went well, I made an appointment online for 2:30, seemed to get right in but it took an hour and a half to do oil change and tire rotation, seems a little long for that especially when I was waiting there for the truck
Posted on Google by Rick Sanderson
Great experience purchasing my new truck. I will definitely be back. Ali was a great sales guy.
Posted on Google by Duane Weltzien
Quick and easy, no BS.
Posted on Google by Anthony Robinson
Good customer service in the service department. They are very knowledgeable and attentive to the issues of my vehicle. Because of the friendliness and professionalism, Palmen will my Dealership of choice. Will recommend to others!
Posted on Google by Bilinda Nelson
Tim made my service set up super easy. We had 50k mile coverage on my vehicle and he assured me my rental would be covered & it was. I didn't have any hidden fees or random charges at the end of my service even though they had problem replicating my problem once it was in the shop.
Posted on Google by Melissa Neibaur
Great experience friendly And professional staff I totally recommend this dealership for your next vehicle purchase!! Thanks
Posted on Google by BLUESKY 23
Great service department. Friendly staff. Prices are inline. Not much more to add.
Posted on Google by Ned C
Bil R is an amazing salesperson. His persona was very calming and Bil was very pleasant to work with. Bil listened to me for what I wanted. Other salespeople were pushy over the last 2 years. I appreciate Bil's knowledge and presentation. I will recommend anyone to ask for Bil R at Palmen GMC Cadillac Buick in Kenosha. Love my Encore GX. Thank you so much for your patience! Colleen R
Posted on Google by COLLEEN ROBINSON
All phases of the sale were very professional from the salesman to the finance guy.
Posted on Google by B Smith
Great Experience!!!! Thank you Juan R and Orlando.
Posted on Google by Ana Figueroa
It was a pleasant experience appreciated the gentleman at the service desk for listening to my request for special treatment to the appearance of my tires as they had recently been through lots of muddy and dusty more at a landscape business getting boulders for my garden.
Posted on Google by T Tip
Service Rep Jason is always a pleasure to wor with. Work is done in a timely manner and it is quality. I would highly recommend this GMC dealer.
Posted on Google by Phyllis Brauck
Dan Salisbury is a very detailed, fair, and diligent salesman! Orlando knows financing inside and out! They are both at the top of their game! Thank you for taking such good care of Megan and myself!
Posted on Google by Cathy Mardon
Great experience all around. Dan Salisbury has done an outstanding job communicating and being upfront throughout the truck buying experience.
Posted on Google by luke szymanski
I've been going to Palmens since I bought my car. Always good service and friendly employees.
Posted on Google by Elaine Witt
Ali, Tommy were very accommodating and great to work with. They made a stressful decission easy and enjoyable. Ali was very knowledgeable on the product. I have been to Palmen many times over the past few years and he was always the first to great me. Without any pressure to buy he made the environment welcoming and friendly. He is an extremely valuable asset to the Palmen team!
Posted on Google by Toby Flesher
Kenny and Juan were great to work with. Fair and honest is all you can ask for! Recommended!
Posted on cars.com by DUKDUCGOOS
Very friendly help me get exactly what I wanted Gave me the best deal for the price range I was looking for
Posted on cars.com by ljaklin
The service appt went well. It was just hard to get a hold of someone to schedule it. ??
Posted on cars.com by [email protected]
Professional and courteous Had my car washed called when it was done. A pleasure to work with
Posted on cars.com by deanbartello
Took care of the problem that we had. Tommy G made sure that we were happy.
Posted on cars.com by Impala64daveg
the discount coupons are good. The employees are courteus to their customers.no other comments
Posted on cars.com by GSANDBERG
Always pleased with the service...quality workmanship and courteous. Always a pleasure. Will always pick me up or drop me off at home if needed.
Posted on cars.com by BBRAUCK
Nice dealership. Nice pesto deal with. Nice people to deal with Four more words That sums it up
Posted on cars.com by MFISCHER38
Second to none Tim Hoffmann is my GO TO SERVICEMAN. He accurately records my maintenance schedule, and notifies me so I don't have to.
Posted on cars.com by Jeff Kugele
Tim makes scheduling very easy and always very informative Palmen does a very good job
Posted on cars.com by sextonmt181
This dealership is fantastic! This is the 2nd vehicle I’ve bought from there in the past year. Adam Grant makes it a pleasure to be there and was very knowledgeable of the inventory on the lot. Thanks Adam!
Posted on cars.com by LAWRENCEHOLLEN
This dealer has always been accommodating in getting service handled in good time and explanation of any questions about what was done.
Posted on cars.com by dschlecht
Great sales experience, very satisfied with vehicle and dealer experience. Will recommend Palmen to friends and family.
Posted on cars.com by CRBORK
They were all very professional and thorough. Would highly recommend to all my friends and family.
Posted on cars.com by Happy d 123
Very professional and friendly had the work done in a timely matter. Everyone in the show room was very friendly too.
Posted on cars.com by Roger
Came in with an issue and they fixed it ahead of estimated schedule. Estimated 5 days. Fixed it in 2.
Posted on cars.com by Mdtodd1
OK but a bit high priced High priced for a new key flob Service was great
Posted on cars.com by MICHAEL230
Explained what was wrong with my van very thoroughly!! I can trust Dan and Palmen to be trustworthy
Posted on cars.com by RhondaOC
Customer satisfaction is obvious from start to finish. Adam is very knowledgeable and was willing to go out of his way to make sure we were happy and satisfied. Nick was also amazing to work with. Zack was great to work with too.
Posted on cars.com by CMWOJO79
Jason is so nice and helpful!!! He did a great job checking and fixing my car,tried it, and explained all the issues so clearly! I would recommend this dealership to anyone because of him!
Posted on cars.com by xyzjbb
Great service, and for sure I will camelback the staff are absolutely amazing and attentive
Posted on cars.com by maria.puente
Easy to work with and no bullxxxxing me on service issues. no stress to get what I need done
Posted on cars.com by Mbarlow631
I like Palmen. We have been coming there for years. Everyone is great. Great Job Palmen!
Posted on cars.com by mrs.fudge1
Palmen Cadillac is proven to offer exceptional service and communication. The dealership contacted me about a mistake with my purchase, and a plan to remedy.
Posted on cars.com by DC.RANFT
Easy and perfect communication, respect the numbers and speak very clear about how it going everything
Posted on cars.com by JACOBNAVARROBELLINI
Everyone was courteous and professional and prompt They did a good job on my car
Posted on cars.com by murv66
We were very comfortable with the whole experience of buying our vehicle Excellent service And Mr Tim was very helpful!
Posted on cars.com by frankescobedo13
I always have a good experience with Jason, he's one of the reasons I keep coming back. He got a scheduled and handled very quickly.
Posted on cars.com by bengentile
The service was good. My car was in and out in no time flat. Everyone was so nice and helpful
Posted on cars.com by scott.wicklund
Super nice service team. Responsive and friendly They were efficient and communicated in a timely manner when my vehicle was complete.
Posted on cars.com by K.M.NICKRAND
Amazing service, excellent staff oil change was done lightning fast with excellent efficiency. Amazing oil quality and excellent oil filter
Posted on cars.com by LEAHG987
Smooth, good value and as always excellent service! All departments from Sales to Service are exceptional!
Posted on cars.com by TSears
Friendly, professional staff, timely service. I have been a customer for many years! Convenient, reasonably priced.
Posted on cars.com by PALSMOLITOR
I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale. Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish. I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
Posted on cars.com by MICHAEL.ALAGNA
They did everything to make sure I was satisfied with the deal. They made it so I didn't feel like I had to go home and take a shower
Posted on cars.com by ROYALIMG
Very attyentive went above and beyond to assist with the entire purchasing process. Very pleasant people to deal with, Bill Richardson is a rock star and more than helpful
Posted on cars.com by ROYALIMG
Logan and Nick were great to work with. They worked hard to get the deal done. Orlando on the other hand called me stupid to my face when I declined the extended warranty.
Posted on cars.com by DAVE.CORBAN
Tim is great to work with. I found the experience was great and the repairs solved my tire problem.
Posted on cars.com by JOHN
Great! Efficient, clean, comfortable. The music playlists could use a little work, though (just kidding)
Posted on cars.com by aruffolo.it
Excellent, Tim is our go to guy when we call for service at Palmen and is a big reason why we bring all our vehicles to you for service. I love the cleanliness of your mechanics and there department. Have always had a pleasant experience
Posted on cars.com by surratt79
As always, Jason takes really get care of our vehicles!!! Highly recommended Palmen. Get service!!! TY!
Posted on cars.com by HIDEEBARNES
Logan came out in the lot and greeted me. Very nice, kind young man. Inside the dealership Everyone was very nice and welcoming. My purchase was smooth and quick.
Posted on cars.com by PR.SHAWNALACK
I brought my truck in with a couple concerns. Ben took time to go for a ride with me to get a better understanding of my concerns. Concerns were addressed and resolved
Posted on cars.com by stevenprim
Excellent customer service, makes customer comfortable, prompt and courteous service. Salesman followed up on my purchase to make sure I was happy with my vehicle.
Posted on cars.com by GRUBS57
Identified my car issue and fixed the problem in a timely manner. Professional service Was very pleased with my overall experience.
Posted on cars.com by DEEB11778
Everyone was friendly and professional. All questions were answered, and I was shown everything about my new envision.
Posted on cars.com by AMBER-MIKE
We had a very positive experience. Dan was great Dan got exactly what we asked for and quickly and handled everything within only a couple days
Posted on cars.com by LHEATH44
Tim was very very good helpful Clean fast efficient helpful and reliable the ride driver was very pleasant
Posted on cars.com by Jemtrucking
Even though my issue that Jason got resolved for me on our Cadillac XT5 was small, he did it to the best of his ability and had it solved in short order. Always a pleasure working with Jason Garon!!
Posted on cars.com by JON HILKER
Jason is cordial, competent, and charismatic. I could continually compliment the most considerate consultant, but as a customer I can confidently confirm his consistency, clarity, and commitment create complete confidence and comfort. His collaborative communication and careful coordination consistently exceed customer-centered commitments. Completely commendable.
Posted on cars.com by TIMLUCAS1977
Perfect as always. Jason does a great job and Dan First, service manager checked in to see I was totally happy. I was
Posted on cars.com by jack carran
Our issue was resolved. Tim was able to fine an alert the was covered under warranty.
Posted on cars.com by regnery0
Always a good experience and Tim is the only guy I call. Always gets me in when I need and keeps me up to date with an issues or upcoming services needed.
Posted on cars.com by meddy2175
Dan First and Jason make it a pleasant experience by meeting needs above and beyond the usual. Thankyou!
Posted on cars.com by sally5
Efficient. Professional Always helpful & courtesy. No complaints on anything Always a please to deal with
Posted on cars.com by STEPHENSARICH
They get you in, perform the work plus and deliver the car back to you clean and ready to go, while you wait in a nice bright waiting area with a nice cup of coffee.
Posted on cars.com by PAUL.T.WEYRAUCH
It is easy to schedule, work was done on time and at good quality. Tim is great to work with.
Posted on cars.com by BRTOP
No No no no no no. No no no no no no. No no no no no.
Posted on cars.com by Dukdukgoose1
Work was excellent but costly. Prices are high Repairs were done quickly and looks great
Posted on cars.com by WHISPER92760
Fast and knowledgeable service Advisor was friendly and attentive, understood and tech addressed my concerns.
Posted on cars.com by ALBERTOCCARDENAS
Overall an excellent service and I will be bringing my car back in the future
Posted on cars.com by MALIBUGIRL0
The service department here put my trust back in mechanics, I don’t feel like I’m being ripped off.
Posted on cars.com by Mbarlow631
Since I been going to the Palmen dealership I have purchased a newer vehicle and love the service!
Posted on cars.com by CROSBYDENZIL14
Palmen Motors makes you feel like you are important and that they care about helping you.
Posted on cars.com by 8T7MONTEE
I came in one day because no one picked up the call once it was transferred to the Service Dept. I figured everybody was busy. Tim helped me. He was nice. When I came in for service he was on the phone so I went to the next person. He looked up my information and said Tim would help me. But, this man did ask Tim if he could start the process and Tim said yes. Everything was fine the whole time.
Posted on cars.com by Englishtwotutor
So friendly and helped me right away, without an appointment I will be going back
Posted on cars.com by Tam6626
The repairs on my car went well. The time required was greater than expected but the results were great.
Posted on cars.com by JOHN
Making the appointment and the service of my vehicle was very good. I highly recommend.
Posted on cars.com by jlsnider25
Friendly staff, clean environment, very quick service. Really appreciate the complimentary shuttle service that is available
Posted on cars.com by vsirocchi
He went over everything that was needed for my 20,000 mile service. A great center Gentleman to work with.
Posted on cars.com by Mark
It was great! Services my car as soon as I arrived, so the wait time was very short.
Posted on cars.com by Mark
Friendly and he goes over what I am paying for prior to receiving the bill.
Posted on cars.com by Gloria
Bil Richardson was a great salesman, wasn't pushy at all. He was just there to answer any questions that I had.
Posted on cars.com by TOM.LEBER
Great service department. They replaced my broken mirror expertly. Tim Hoffman was very good to work with
Posted on cars.com by JOHN
Very honest, thorough, and experienced sevice department. Tim and the mechanic were great. I'm done
Posted on cars.com by JOHN
My new buick had a failed telematric module that my research said it could take 2 to 5 months to get replacement parts. It took only a month at Palmen with timely updates supplied by Onstar.
Posted on cars.com by DAY102
They care about their guests. Very professional and take good care of your vehicle. Very friendly and make you feel like family. They listen to your requests . I would never take my truck anywhere else. Highly recommend.
Posted on cars.com by frieldebbie078
Opted to wait for service. Car done in timely manner. Wait area is very nice and comfortable.
Posted on cars.com by MJLED3
Super smooth and efficient Ali was amazing, he listened and was able to show me the perfect car immediately. The purchase was super smooth and efficient, ultimately. This was an amazing purchase experience.
Posted on cars.com by JUSTIN.CHRISTIE
Outstanding customer service very friendly, very informative. It will definitely be back for service.. very friendly atmosphere
Posted on cars.com by dlpearson15
I’ve been dealing with Tim for the last 10 years and there’s no one else I would go to. He is wonderful. He handles everything he tells her what my car needs. Sometimes he hollers at me because they don’t have enough mileage on it but he understands and I’m really happy with Tim. I’m happy with all the people that you have there.
Posted on cars.com by Pyrolady
Very professional and quick Tim is wonderful to work with he was able to get my auto in right away. I definitely recommend my friends to go there!
Posted on cars.com by Colleensunderland
Love always working with Tim. He takes such good care of me and my kids and our cars.
Posted on cars.com by BFRANCETIC
Always love working with Tim. Been with him for 10 years. Takes such good care of me and my kids.
Posted on cars.com by BFRANCETIC
Exactly as promised. Great experience and people. Highly recommended. They followed through just as promised. Easy transaction.
Posted on cars.com by JBECKER3003
Prompt transparent. Respectful and professional. Will continue doing all my car service and purchasing there
Posted on cars.com by tguarnieri
First time using the service dept and was very pleased with service. We will be back.
Posted on cars.com by SEWERRAT152
Jason was super easy to deal with. Very considerate about what i needed. He even called me after hours so I could pick my car up the next morning. Very nice guy
Posted on cars.com by C.mata1099
Great service! Had a couple issues and was taken care of extremely well. Now, I just hope I don't have any more major issues with this truck
Posted on cars.com by samveith
They were great. I came early with no appointment and they took me in and got my oil change done. Highly appreciate it!
Posted on cars.com by alexalbarran19
Nice people to deal with. Very friendly. They had the truck I was looking for.
Posted on cars.com by KNIGHT_SECURITY
Tim makes sure I know what needs to be done and what the cost will be. I am very satisfied with the service I receive at Palman.
Posted on cars.com by DEBBIE.CURRY
Good experience with the dealership. Randy listened to my concerns and kept me updated while my car was being worked on. I'm comfortable going to Palmen Buick for service on my car.
Posted on cars.com by MM-JT
Jason is the only person I trust. Because I don't trust anyone at Palmen other than Jason. I know the service is expensive so it needs to be a trusting relationship
Posted on cars.com by BG
I only go there for Jason's service and approach to caring for all 3 of my GMC Cadillac vehicles. I wont talk to any other advisors based on prior experience
Posted on cars.com by BG
Tim is very understanding with whats best for my time schedule. I will definitely continue using Tim as my representative
Posted on cars.com by Chris K
Jason always takes great care of us. Most of the time the service department is very accommodating and can get us in at short notice. Sometimes their schedule is just too full.
Posted on cars.com by alstough
Very professional, honest,, Curtis. Will definitely be back and tell others. Can't say enough.
Posted on cars.com by ffbull5584
Adam was friendly and informative. Made my truck buying experience seamless. Will be recommending this dealership to friends in the future!
Posted on cars.com by chance
Tim always gets me in as quickly as possible. Very customer centric which I greatly appreciate. Everyone at the dealership is friendly.
Posted on cars.com by VIRGINIA.HEBARD
Ali was very helpful and friendly! He made sure that everything was done and ready for me when I picked up my Canyon . I feel as if he treated it as if it was his own vehicle. Running boards and the tunnel cover were installed and looking good! He said I should give him a call with any questions that I may have. Also he was very good at explaining all the electronics in the truck before leaving and setting me up with the OnStar. I would recommend him to any of my friends!
Posted on DealerRater by Bbehm
Great salesman, very helpful, made the experience go seamless. Would buy again from Palmen, thank you.
Posted on DealerRater by RJSTANLEY73
Larry was Helpful, personable, and walked us through the process . He answered all questions. Good job
Posted on DealerRater by BRYANFAM4
Nice service very good service knew what he was doing thank you so much have a great day
Posted on DealerRater by sanchez9253
Pleasant to work with and accommodating. I liked scheduling on line, even though it did not offer the correct service (first oil change under warranty). They did complete the service without making me reschedule
Posted on DealerRater by HSBILLIN
They did a great job installing my steps on my Colorado ZR2 thank you guys
Posted on DealerRater by John
They were on time and very certeats. All work was dune on time and profreashinel happy with service
Posted on DealerRater by Hairybusmec
Jason always does a fantastic job, he was ready for me when I got there, and the car got done faster than I expected. I buy my cars there, because of their service department.
Posted on DealerRater by jack carran
My family literally only deals with Palmen GMC. Jason in service is the bee’s knees give that man a raise! No, seriously he deserves a raise. He goes above and beyond- every. single. time. that you come in. Tyrese is VERY customer friendly and does his best to find the car you’ll love even when you say “naaaah”.. then you go look at it and buy it. Bill puts the pieces together, answers any questions and makes sure you’re smiling when you leave. Tommy, what can you say? Love the guy he cracks me up! He’s very informative, throws those pieces together, and once the they line up, he makes magic happen. Lastly Zack.. what can ya say about Zack.. that dudes awesome! He answers any questions you might have, works out any kinks and throws in a couple of laughs while doing it. I love this place! You have the best people ever!! Maybe I need a job
Posted on DealerRater by benny75
Prompt and courteous Tim is pleasant, personable and professional. He's always been accommodating with scheduling appointments.
Posted on DealerRater by HMEYER59
Tim was very helpful, knew what was wrong. Gave a quote and time car would take to be repaired. Both were accurate and car was washed when!
Posted on DealerRater by JLABA
Service was excellent and extremely fast. Service Team was pleasantly nice and very helpful. I would highly recommend friends and family to this dealership and for service
Posted on DealerRater by Nia Love
Great service love my new tires and the evacuation on my brakes Tim took care of me as promised.
Posted on DealerRater by JIMTHEMEATGUY
my check engine light was on for the 3 days before I had an appointment I had it checked out on CO and was told it should be good for the 1000 miles home. The night before the lite went off. Tim checked and asked for paperwork from CO and got it in and fixed no charge I was a few days till the end of my warranty.
Posted on DealerRater by RUNNINGCOACH13
I've been bringing my vehicles to Jason for a few years now and he always makes sure I get the best service!
Posted on DealerRater by Erica P.
They are great and follow up is even better That's all I got Good night
Posted on DealerRater by PROONS425
They were very friendly and Gene went out of his way to find us our vehicle.
Posted on DealerRater by VICTORIAWEMBER
Best company ever! So very accommodating I was so pleased with the service at Palmen. Dave was an excellent salesman that went out of his way to find the car that I wanted. I couldn’t be happier with my car and this dealership.
Posted on DealerRater by DEBBIN_RICH
Clean, friendly, went out of their way to make a deal we were comfortable with
Posted on DealerRater by GINGER.WEBER
Attentive and took care of all the reported issues. Including having a loaner car available which I really appreciated. Strong communication through the process
Posted on DealerRater by PAUL.Y.PLOURDE
My experience has been usually with Jason and he always delivers excellent service and Tim also did the same so Palmen is in good hands .
Posted on DealerRater by Pmcginnis1
Good services and staff welcome u with a smiled also the place is very clean .
Posted on DealerRater by KRISTYKEVIN2223
Great service every time I bring my car to get service there from everyone in the organization. That's the reason why I continue to come back.
Posted on DealerRater by DanMcT
The experience is always perfect, Jason does the scheduling, and the work is always done when promised...they do a great job
Posted on DealerRater by jack carran
Kind and understanding very responsive great customer service I don’t have anything else to say
Posted on DealerRater by Melmiller452019
Amazing service and great communication from the advisor and technicians would definitely come back to get my vehicle serviced
Posted on DealerRater by LEAHG987
Tom Hoffman is always professional and friendly. He appears to be aware of the customer’s needs. He recommends but never pushes you. The drivers have always been safe drivers and friendly.
Posted on DealerRater by Doc
The work was done in a timely manner. The car was clean inside and out after the oil change and tire rotation
Posted on DealerRater by atraber77
I like the people that work here. They do everything they can when you need your vehicle repair done.
Posted on DealerRater by RichieRich$60
Great dealership. A pleasure dealing with your employees. They are professional, knowledgeable and friendly too
Posted on DealerRater by CATHY25
Everything was good. I love the truck Juan made sure that I had everything I asked for and drove the truck and delivered it to me and East Troy that was great. As far as the dealership they told me they would put all the paperwork on a thumb drive, which I have never received, and I still don’t have the paperwork for the sale of my truck. I was able to get the insurance because I looked up the VIN number on the Internet.
Posted on DealerRater by PEDALMAN10
I prefer this dealership for working on my cars. They are friendly and more accommodating. They are more reasonable on oil change prices than other dealerships.
Posted on DealerRater by TOMGEB1950
I really like Palmen. I feel they appreciate me as a customer and the service writers are all friendly. I feel I can trust Tim with making sure my car is worked on properly.
Posted on DealerRater by Poepping.63
Service dept was all good even though they were checking in quite afew customers at the time
Posted on DealerRater by Edclark6595
Always good service there and the staff is very friendly and helpful! Would recommend to anyone!
Posted on DealerRater by Bridget Holland
Always the best service from the best salesman Dan Salisbury to service to a clean and comfortable dealership atmosphere.
Posted on DealerRater by 1cindilee1
Had my Lyriq serviced in under 90 minutes as I waited in the lounge. I'm very grateful to Ben for rescheduling and providing on time service.
Posted on DealerRater by JCOLE1958
Tim always provides excellent service and is easy to work with! Highly recommend him and Palmen GMC
Posted on DealerRater by Theautoglassshop203
Very happy with my experience there I've been dealing with Paulman for over 10 years wouldn't go anywhere else
Posted on DealerRater by JCFREDER
Everyone was very nice and accommodating. I would most definitely recommend this dealership to my friends and family
Posted on DealerRater by LISAAHOLLEN
Very thorough experience Jason is very knowledgeable, personable and great person to deal with I would recommend Palmen to everyone needing their vehicle repaired
Posted on DealerRater by Psk12
I have always been satisfied with the service I’ve gotten. They do a great job
Posted on DealerRater by LINDAHLUCY
Great service. Randy was very helpful and Tyresse from the sales, was also excellent at answering questions.
Posted on DealerRater by justice.ackah
The Palmen Buick GMC team was amazing! The entire experience was a pleasure and I look forward to working with them the next time I am looking for a vehicle!
Posted on DealerRater by Bpruitt
I appreciate the attention given when scheduling a repair as well a a the courteous manner of Tim when I see him for service
Posted on DealerRater by kevinkosierowski
Been going here for years and I highly recommend it. They have good service and and communication .
Posted on DealerRater by darmalpica
Tim was very pleasant and had my problem taken care of quickly courteoslyI.I I , would highly recommend Palmen
Posted on DealerRater by Japnap500
Well thank god for Palmen they took care of my car so far it’s good good price I love my little verano
Posted on DealerRater by HALLJANET34
Explained everything from start to finish. Easy and uncomplicated. I knew what to expect. Great friendly service!
Posted on DealerRater by Gloria
We continue to bring our vehicles in for routine maintenance even after our warranties expire. Great service and easy to work with.
Posted on DealerRater by JENNGROH75
I’ve been working with Tim for at least 10 years. He always provides excellent customer service.
Posted on DealerRater by s_kutz
The dealership employees are always professional and work is explained before it is performed. All work is done in a timely manner.
Posted on DealerRater by Loschdg
Tim is always so efficient and nice when I come. He always calls me if something unexpetantly arises with my vehicles. He is so nice and funny too.
Posted on DealerRater by BFRANCETIC
Jason was awesome. He was able to get me in last minute, kept me informed on what was happening, & he helped me with a shuttle ride home & back to dealership to pick up my vehicle.
Posted on DealerRater by MARCUS.DORSEY
I love taking our cars to Palmen. Especially because of Tim. He takes such good care of mine and my kids cars!
Posted on DealerRater by BFRANCETIC
Clean comfortable waiting area. Friendly helpful staff. Randy got me scheduled fast and convenient. Work completed on time and my vehicle was cleaner than when I brought it in.
Posted on DealerRater by qfirerider05
I had an amazing experience during my time with the service department. Jason was very clear and communicative with my needs. I was told the service should take about 4 hours and it was on the dot. Provided accommodations for me while my vehicle was worked on. I couldn’t speak more highly of my time and the service.
Posted on DealerRater by EMILY
Ben, he has taken very good care of me. The car has given me a lot of trouble. He finally was the one to fix it.
Posted on DealerRater by Cmnelkis91
Jason was very nice, courteous & respectful. He explained what was found wrong on my car& how it would be repaired. I felt safe at Palmens & was comfortable waiting. Even though it took 2 visits for the repair to be accomplished, the needed parts did arrive in a reasonable amount of time & the second mechanic assured me it would be done right & it was. Thank you
Posted on DealerRater by LJWILDA
I always have a pleasant experience when I bring my car in for service. Everyone is very attentive and make sure any questions I have are thoroughly answered.
Posted on DealerRater by TAMARAMULL
Jason was very professional. Entire process was quick and easy. Everything was explained in a clear manner. My wife and I had a great experience in which we felt we were not taken advantage of.
Posted on DealerRater by SANFRANFAN79
Great place! Every one was so nice and explained what they were doing. Good treats too!
Posted on DealerRater by rodrighelen
have used for past 3 vehicles so have had positive experience in past. have recommended
Posted on DealerRater by DNELSON81
Efficient. Appointment was scheduled for the day after I called. First oil change and tire rotation on my new car.
Posted on DealerRater by CSMOGER
Job was completed quickly and professionally. Employees from service manger on down were helpful and friendly.
Posted on DealerRater by 2proknx2
This is a good crew. They gave me a good trade-in value and made the whole transaction relatively painless.
Posted on DealerRater by BOB.BURGERMEISTER
Absolutely the best dealership to work with buying a vehicle! Bil was our salesman , very polite , knowledgeable and was able to answer all our questions . Mist definitely would do business with Palmen Gmc again !
Posted on DealerRater by LARRYYSZENGA
I avoided buying a car in person after my last experience purchasing a new vehicle(different make/different dealer). I took a chance purchasing from Palmen because of my experiences with the service department over the last ~10 years and was pleasantly surprised that the process was transparent and the staff easy to work with.
Posted on DealerRater by NITAGH
Tim was able to fit me in to get the alternator replaced. He arranged for a rental and I got my car back in a timely fashion. Tim was awesome as usual in resolving my Acadia's issue! Thanks!
Posted on DealerRater by Msnyder
Always good service Jason always takes good care of me and informs me of upcoming items.
Posted on DealerRater by HANSESLH
Great service. Couldn’t ask for a greater service. I will always take my car here.
Posted on DealerRater by Bev
This was my 3rd car from Palmen. I keep coming back, so they must be good.
Posted on DealerRater by BOB.BURGERMEISTER
I am mostly impressed with Adam Grant. He sold me a car that cost more than I wanted to pay, but it had features that helped me to decide to buy it. Especially having AWD and being a certified vehicle. Also the signing went smoothly and I took the car home without having actually paid anything on it yet. I am 85 year old and I was treated respectfully, Particularly by Adam and Zack.
Posted on DealerRater by VGORLOW
Jason is the best service representative. He always informs me of the information that I need for my vehicle.
Posted on DealerRater by cspitzer2020
Palmen did a great job getting my truck in quick and and repaired on time.
Posted on DealerRater by Craig
Great customer service for oil change and maintenance checks. I appreciate the shuttle service for work and back.
Posted on DealerRater by SLOEWEN1
Friendly, nice waiting area It was everything that I wanted, except I was expecting a better car wash.
Posted on DealerRater by Tiasam
Jason really went out of his way to help me get my truck ready for summer! Work was great, timing was great, and incredible value.
Posted on DealerRater by joeytenutamba2
Tim Hoffman was very professional and knowledgeable as usual. He continues to demonstrate and show outstanding customer service!
Posted on DealerRater by JMHIIMD
Orlando was an excellent representative to your dealership explaining all of the Paperwork that had to be done to complete the sale.
Posted on DealerRater by DEARHAVEN1130
The Dealership was very friendly and the staff very knowledgeable. I felt very comfortable and confident with my salesman. Would recommend them.
Posted on DealerRater by LITEROD45
My experience with this dealership was exceptional. Very efficient and expedited process. They listened to everything I asked for and delivered on it. Very personable staff all around. Very different than other experiences I’ve had at car dealerships.
Posted on DealerRater by TRISTAN.ROUSE
Great service and the work was done correctly and in a quick length of time.
Posted on DealerRater by djsucharda
Clean environment, quick service Very easy to make an appointment in a timely manner. Vehicle ready when promised.
Posted on DealerRater by 8T7MONTEE
Very professional, clean surroundings, ready as promised. Convenient waiting area and clean restrooms Convenient location.
Posted on DealerRater by 8T7MONTEE
Tim is an absolute pleasure to work with! Couldn't say enough about him and my good experience with palmen.
Posted on DealerRater by Ajk_ii
Tim was fantastic from the very beginning. Communication was great and service was fast. Happily will continue to have our car serviced there.
Posted on DealerRater by dukepandzic
Did what was promised without a bunch of drama Helpful and timely in communications to me
Posted on DealerRater by victor_nightingale
Very friendly and answer all my questions. Provided the exact time my vehicle would be ready and it was spot on!
Posted on DealerRater by GOPACK216
As always the staff was friendly and helpful. The problem was found quickly and fully explained. The cost was reasonable.
Posted on DealerRater by wiegand.sandy
Adam showed great customer service from start to finish. He made sure I was happy and his constant follow up showed me that he was invested in the deal. Great work!
Posted on DealerRater by ANGELO
It was great The salesman when up and beyond to make sure that we got the vehicle that we wanted
Posted on DealerRater by PDUNSON45
He was friendly and courteous. He made sure I was taken care of and giving a reminder to get my card punched (oil change).
Posted on DealerRater by MARILYN1070
One of the best I have ever had. The staff was amazing Would recommend to everyone
Posted on DealerRater by CSCHMEDA
My system showed that I had a tire low on air. I stopped in without an appt and while it was a screw in my tire vs just needing air, the mechanics handled my issue and I was on my way.
Posted on DealerRater by gmf53
Been working with Tim Hoffman for many years. He and Palmen have always taken care of my vehicles. Thanks!
Posted on DealerRater by SVPIERCE
I've being going there for many years and have always been pleased with the service received
Posted on DealerRater by TPETERS85
Jason always does a great job taking care of what we need at Palmen GMC
Posted on DealerRater by DONLARSEN
Everything was quick and easy - everyone in the office and the service guys were pleasant and welcoming
Posted on DealerRater by Nkarner06
Perfect oil change from the best technician really took care of my car and I am very appreciative
Posted on DealerRater by LEAHG987
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