A wonderful experience from start to finish. Our salesman Juan Resendiz was very professional and charming. We highly recommend this dealer.
Juan was fantastic, he guided us though the process and was patient as we went through the necessary steps. He was patient with us and answered all of our questions. We had a great experience at Palmen!
Everything was good. I love the truck Juan made sure that I had everything I asked for and drove the truck and delivered it to me and East Troy that was great. As far as the dealership they told me they would put all the paperwork on a thumb drive, which I have never received, and I still don’t have the paperwork for the sale of my truck. I was able to get the insurance because I looked up the VIN number on the Internet.
Everything was good. I love the truck Juan made sure that I had everything I asked for and drove the truck and delivered it to me and East Troy that was great. As far as the dealership they told me they would put all the paperwork on a thumb drive, which I have never received, and I still don’t have the paperwork for the sale of my truck. I was able to get the insurance because I looked up the VIN number on the Internet.
Juan is an amazing human! He goes out of his way to make you feel like part of the Palmen family. This is the 4th car I have leased with him and I won’t go to anyone else as long as he works there!
Great experience! Thanks Juan and all the sales staff. My Yukon Denali is the best!
Juan and the shop where they prepare your vehicle for delivery were both very accomodating!