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Palmen had the selection of vehicles online up to date and accurate. I easily navigated their website looking for the vehicles they had, was able to reach out to someone immediately about 2 of the vehicles, and was able to get in immediately to review the car in person. They set up the appointment around my busy schedule, had everything ready when I arrived, and it took very little time to decide to purchase. Palmen was fair with their pricing, (thank you Nick) and Bil Richmond did a great job selling me this vehicle. Bil was very patient and answered all my detailed questions about the vehicle. He did a great job.
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by Chris Groszczyk
professional :) thanks for the service
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by Margaret Mary Burg
GREAT SERVICE! A very professional sales team, especially Ali Farhan. Ali ensured I was satisfied with my purchase.
Posted on DealerRater by Gunner
Pleasant experience, quick service, Cleanliness, complimentary snacks and water, keep you inform on your time frame
Posted on DealerRater by juju1674
Willing to go the extra mile to fit you in and make sure you get out again quickly. Love that they are a one stop shop for all my GMC Yukon XL maintenance and DMV needs! Other than tires and rotations, I do everything here because Jason is awesome and makes sure we get top shop service every visit since we moved to WI!
Posted on DealerRater by mary@vxconsultants.com
Great help and great experience They took very good care of us We have no complaints
Posted on DealerRater by PKRESSE82
Good service department. Too many texts to me about trading in my car to which no one responds to my answers.
Posted on DealerRater by Bill
I had a great experience I've already submitted this information online Done ?? I have nothing more to say I've already done the survey online
Posted on DealerRater by CHERYL .HADDICAN
Jason set the appt. , and did what he said he would do, in the time he said. Luv that! Service manager Dan First came out to greet me, didn’t have to but appreciated. Best service department I’ve ever dealt with and why I am on my 5th consecutive Cadillac.
Posted on DealerRater by jack carran
Helpful, knowledgeable, friendly and very professional. They were very helpful, knowledgeable friendly and professional. They lived up to their promises and our expectations.
Posted on DealerRater by ELIZABETH-SANDERS
Had an emergency and got me in! Call him last minute and he manages to get me in when I need him the most!
Posted on DealerRater by DTNOBLE
Tim is a great person and really does his best to towards customer satisfaction. The service has been good, but Tim's customer service is what keeps us coming there from Caledonia. Larry Colon sold us our last two vehicles. He is an awesome sales person and a great guy. He also, is another reason why we travel so far to come to this store.
Posted on DealerRater by JKOCJAN08
Excels in customer service. Jason is top notch! Service is prioritized to meet the customers needs.
Posted on DealerRater by robkarent
Changed out 3 wiper blades. It was very efficient. In and out in a half hour or so.
Posted on DealerRater by CSMOGER
I was able to take my car in for diagnostics in timely manner. Parts had to be ordered so was fixed the next week
Posted on DealerRater by macramé
Amazing as always Always a great experience, friendly staff - reliable service you can count on
Posted on DealerRater by JENNGROH75
Amazing as always! Jason is always great to work with, the whole Palmen group is great
Posted on DealerRater by JENNGROH75
Great service! Tim always takes care of me and my family. When problems arise he always has solutions.
Posted on DealerRater by MIKEBL53
Everything went well. I had 2 of my trucks oil. Changed in them. They got one in right away. And I picked one up and dropped the other one-off, and they got it done right away.
Posted on DealerRater by MIKEDULEK
Super friendly great customer service and A++++++ employees i had a great experience Thank you for a great experience ??
Posted on DealerRater by Frank_gonzalez79
Jason is very thorough and very friendly. When we need something service related, I always search out Jason.
Posted on DealerRater by cathydaronco7
Jason is very knowledgeable, we always have clear communication about the issue. Always great service!
Posted on DealerRater by melandleann
Amazing facility with great employees. The shop is impressive and cleaner than many peoples homes! Very pleasant lounge area for while you wait. Always great visiting.
Posted on DealerRater by JOEBUROW
Amazing facility with great employees. The shop is impressive and cleaner than many peoples homes! Very pleasant lounge area for while you wait. Always great visiting.
Posted on DealerRater by JOEBUROW
Amazing facility with great employees. The shop is impressive and cleaner than many peoples homes! Very pleasant lounge area for while you wait. Always great visiting.
Posted on DealerRater by JOEBUROW
Great service everyone Great service every time I take my care in for service. Always appreciate everything.
Posted on DealerRater by DanMcT
Have been bringing my car to Palmen for 20 years, working with Tim for most of it. He is always responsive and keeping me informed about the status of the car. He has made service recommendations that I have appreciated.
Posted on DealerRater by s_kutz
Efficient on time service which made the process of the repair work easier to deal with without any additional issues thank you
Posted on DealerRater by CMAJBA
I’ve been coming here for many years, my salesman Dan Salsbury is very knowledgeable and does an excellent job of explaining vehicle features plus he’s a downright nice guy
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by Gordon Hammond
Staff was always professional and friendly. I will always have Palmen as my primary dealership.
Posted on DealerRater by Pete
Dealership got us in quickly when other nearby dealerships had availability over a week away, truck was fixed quickly for an affordable price. Will return to Palmen next time vehicle needs work. Thank you for a great experience.
Posted on DealerRater by Michelleleindecker
Jason has been my go-to for years and I'm so grateful for all of his honest help ??
Posted on DealerRater by Erica P.
Jeremy did a fine job Overall it was good Jeremy was easy to deal with made us comfortable
Posted on DealerRater by RICHARD.PODEMSKI
My wife felt at ease and pressure free. One of my most stress-free vehicle buying experience ever.
Posted on DealerRater by ABELARDOTREVINO71
Easy and great. I will come back! Easy to schedule good work too Fast and complete
Posted on DealerRater by johncamosy
I always have excellent experiences when I have service done at Palmen. Tim Hoffman has always treated me with respect
Posted on DealerRater by COPPERPENNY810
This was the friendliest and most laid-back car-buying experience I could have imagined! I can't say enough great things about the atmosphere at Palmen. Conor's kind, calm energy made me feel like I was checking out a car with an old friend. He was knowledgeable, helpful, and made me feel at ease from the moment I walked in. Orlando was also incredibly kind, helpful, and professional. He made the finance process easy and stress free, which is usually the most stressful part of buying a car. From start to finish, everyone was great and the “Pop the Trunk” promotion was a fun bonus! I would happily make the 1.5-hour drive again to buy my next car from Conor at Palmen!
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by Hannah Frantini
I always get great and prompt service. Everyone is friendly and courteous. Tim and his team always provide great and prompt service. Everyone is friendly and courteous.
Posted on DealerRater by DEEB11778
Always get excellent care that's why I keep coming here Very satisfied with experience Definitely will return
Posted on DealerRater by denjenhill
Conor was very quick to come outside when the temperature was 98 degrees, He was very informative and knew what he was selling. Conor made us very comfortable when we just happened to stop in just to look. We had not intention of making a purchase that day. But it turned out we made a purchase on the spot and drove home with it. We highly recommend Conor ??????????
Posted on DealerRater by MRSTOY
The battery on my 2007 Saturn Sky died. I called Jason and he said he had one in stock. I headed over and, with a Sky, the right front fender has to be removed. I knew I didn't want to mess with it. The battery they had, because they need a special battery, failed. He searched all around for me and found one in Milwaukee that they got and by 3:00PM it was good to go. That's what separates Jason from all of the others and Palmen's for going the extra yard!!
Posted on DealerRater by PAUL.T.WEYRAUCH
It was the best service experience in my life! I very appreciate it! Best attitude! Professional team! Very fast! Highly recommend!
Posted on DealerRater by PYTEL1995
The service and Tim H are outstanding . That is why I came back to getting my car serviced at Palmen
Posted on DealerRater by JNBDENZIN
When I say Ali Farhan has been phenomenal with selling my husband and I a vehicle I mean it. This is the second one that we’ve purchased from the time I’ve reached he’s been responsive, educated and patient. Thank you so much for not trying to just make a sale but to make sure we left with what we wanted!! Go see him yall he’s the best
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by Niandra Miles
Great service. Took care of my car and needs. Tim understands the importance of customer service and he recognizes and remembers me as a customer.
Posted on DealerRater by nchristo1@mac.com
Always a pleasure. They always get it right. Car washed and cleaned inside also. Thanks.
Posted on DealerRater by blrchmnd
Everyone was super nice. The process was easy. Tommy and his staff were extremely efficient.
Posted on DealerRater by blrchmnd
Always a pleasant experience at Palmen Buick in Kenosha
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by Penny Giese
I love working with Tim. He takes such good care of our family and our cars!
Posted on DealerRater by BFRANCETIC
My antenna had a code and needed replacement. The technician was very efficient and did a good job. Julie was excellent again in setting up the appointment and following through.
Posted on DealerRater by Jleuck112358
I've been coming for years because I've always been treated fairly and the prices are very competitive. The personal service especially keeps bringing me back.
Posted on DealerRater by rain012707
Friendly service Friendly service and great quality. I trust that I am fairly taken care of
Posted on DealerRater by rain012707
Reasonable. Reasonable to deal with. Communicative after sale when there was an issue with the car not having floor mats.
Posted on DealerRater by PATRIOTS53140
Logan is amazing. My husband was looking around the lot, and Logan came out to greet him. He was so personable and helpful. Little did he know he would sell two new Buicks that same day. He continues to contact us, making sure that all is right with our cars. We would not hesitate to do business with him again at Palmen. I have driven a Buick Enclave since 2012. This is my fourth Enclave. The service department, especially Jason, has always been efficient and thorough.
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by Mary Sue Langendorf
They handle my problems well, and Tim was more than friendly, helpful and kind. Tim brought my car forward because his men were busy.
Posted on DealerRater by ONENONLYBEAUTYQN
He was very kind and answer all my questions Checking on my car status at all time
Posted on DealerRater by KRISTYKEVIN2223
Amazing team including Ali and Zach Both took a large amount of time to help me navigate the process and leave with something i love
Posted on DealerRater by LJCOURTIER1993
Great job Good customer service always helps me get the best deal Palm is good
Posted on DealerRater by Wvenard59
Conor was very attentive and knowledgeable. A very polite young man, great service. I absolutely love my Envista !!!
Posted on DealerRater by GREENIES1956
Kind willing to work with you. Always created with kindness and and willing to help you with most of the things you need.
Posted on DealerRater by Rose Hensgen
Everyone was kind and helpful. Kept me informed in a courteous manner. I would use the service dept again.
Posted on DealerRater by donna.sigafus
Communication is a lacking a bit throughout the departments. Dan S is great. Dealership needs better communication.
Posted on DealerRater by Clueddy
5 excelente 5 6 5 5 5 Diler service excellent 5 5 5 Excellent Excellent
Posted on DealerRater by idalia.dominguez1504
Excellent The Palmen buying experience was flawless. Dan was extremely accommodating and made it pleasurable
Posted on DealerRater by MCOLLINS18
My problem today was to have diagnostic service done to find out why the AC lower control panel was not working. It took over three hours for this diagnosis. While I appreciated my service representative’s assistance I was uncomfortable with the length of time to assess my situation.but happy to find out what my problem apparently was and how to proceed to fix it. Otherwise always great service from the department.
Posted on DealerRater by CMAJBA
Always feel confident with the quality of service and comfortable with the service representative. Have always taken my car to Palmen since date of purchase for service and have never been disappointed .
Posted on DealerRater by Mareasner
I feel very confident with the service and the service men I have dealt with since I purchased my car in December of 2022.
Posted on DealerRater by Mareasner
Courteous and respectful. Reasonable amount of time and went above and beyond. They have always been helpful.
Posted on DealerRater by C1700beagle
Very easy and pleasant. Dan was super and easy to work with. Excellent customer service
Posted on DealerRater by Not happy
THANKS TO MR.Tommy GUARNIRRI HED THE best and I appreciate him for helping me in every way and being My Advocate. Thanks God Bless
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by Krystal Evans
IT WAS THE BEST EXPERIENCE IVE HAD AT A DEALERSHIP . MR. ALI FARHAN IS THE BEST AND I APPRECIATE HIM AND MR. TOMMY FOR THEUR ASSISTANCE IN TAKING CARE OF ME AND GETTING ME THE BEST CAR. GOD BLESS AND TAKE CARE .
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by Donell Miller
Great Dan was great. We have been buying from him for years. He makes things easy and is very through.
Posted on DealerRater by RDEVRIESJR
Best dealership there is Great deal, great staff, great service, great price, will buy from them again
Posted on DealerRater by Jack57
Tim was very helpful threw the whole process. Truck sounds like its running better all together. Service was quick with the amount that had to be done, much appreciated.
Posted on DealerRater by mcson95
Always great service at PALMEN. Never disappointed. Jason is always on top of things and communication is always spot on. Thanks again!!!
Posted on DealerRater by ALSANTI
The team was so accommodating and professional, if I had stayed in Wi. Payment would be my dealership. Thanks so much!
Posted on DealerRater by pjadomeit
I’ve been a palmen customer since Roger was still there. Always positive and helpful
Posted on DealerRater by maryjoy3
Was very impressed with the service. Did what I came there for an oil change only. I don’t like sales trying to sell me other services I would appreciate it just do what I came there for.
Posted on DealerRater by chaubrich
Always a great experience Always very courteous and make sure everything is thoroughly explained Perfect
Posted on DealerRater by TAMARAMULL
It's always a pleasure. They take their time and thoroughly explain everything...I've never had a bad experience
Posted on DealerRater by TAMARAMULL
Tommy is great to work with. Gives it to you straight. No back and forth
Posted on DealerRater by brodygreen19
For almost 48 years great service Whoever I've encountered in the 48 years that I've been going to that dealership have had great service and a great deal every time I buy a car
Posted on DealerRater by MMONTEMURROJR
Been with Palmen Motors for more than 30 years the experience is always the same excellent
Posted on DealerRater by MMONTEMURROJR
From the young lady who welcomed me as I walked into the dealership to the Finance Manager helping me sign all the documents, I felt very comfortable. The overall experience was terrific.
Ali, Nick and Orlando answered all my questions and worked with me to allow me to attain the truck I had always wanted.
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by Jeff Jachowicz
I explained the problems I'm having and was given options. I was treated fairly and respectfully.
Posted on DealerRater by SPINACHER7
Great customer service, and great to work with. This is the third car we’ve bought through them
Posted on DealerRater by conch1014
Dealt with Julie in the service department. She is top notch. Every one that I have dealt with at Palmen is great
Posted on DealerRater by br2718
The Service Dept was staffed be friendly, helpful, and knowledgeable employees i.e. Julie.
The sales area was clean with a nicely applied waiting area.
Posted on DealerRater by g.will
Nice and prompt and explained everything She said when the parts came in, she will let me know
Posted on DealerRater by JAMESHANRAHAN10
Julie was polite and very helpful. She explained everything to me to my satisfaction. It is always a pleasant experience when I visit Palmen.
Posted on DealerRater by JANETP1131
I have always thought it was a nice place. It's clean, welcoming, and the staff is friendly.
Posted on DealerRater by jkp1224
We specifically buy cars that we know Jason can service for us. He is the reason we've been loyal to your shop. Most trustworthy and honest person and I know I never have to get a 2nd opinion or 2nd guess anything he tells us about our cars. I refer Jason to everyone!
Posted on DealerRater by AMYHYLAND06
Tim got my vehicle in when I was experiencing problems. Problem was taken care of in a timely manner. Always have had an excellent experience since vehicle purchase in 2021.
Posted on DealerRater by KarenJH
Tim has always gotten me in and taken care of me. My schedule is ridiculous so I really appreciate it.
Posted on DealerRater by meddy3
Ben was awesome. Got me in and got me out. Truly turned out to be a very good experience.
Posted on DealerRater by DBERGESON
Very prompt and professional staff. Completely happy with the work that was performed. New loaner vehicle was much appreciated.
Posted on DealerRater by Ridgerunner
There isn't much to say. It was an oil change and accomplished with no problems or fanfare.
Posted on DealerRater by BOB.BURGERMEISTER
Easy to work with, no surprises. Deal was as agreed upon Dan Salisbury was a true professional
Posted on DealerRater by Dmurf244
Great, timely service for a recall and they washed my car for free.. A+ service.
Posted on DealerRater by jrndomsmom
Julie was very informative and made sure I had a loner to drive. Excellent service person to work with!
Posted on DealerRater by tink2331
Palmen had the selection of vehicles online up to date and accurate. I easily navigated their website looking for the vehicles they had, was able to reach out to someone immediately about 2 of the vehicles, and was able to get in immediately to review the car in person. They set up the appointment around my busy schedule, had everything ready when I arrived, and it took very little time to decide to purchase. Palmen was fair with their pricing, (thank you Nick) and Bil Richmond did a great job selling me this vehicle. Bil was very patient and answered all my detailed questions about the vehicle. He did a great job.
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by Chris Groszczyk
professional :) thanks for the service
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by Margaret Mary Burg
I’ve been coming here for many years, my salesman Dan Salsbury is very knowledgeable and does an excellent job of explaining vehicle features plus he’s a downright nice guy
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by Gordon Hammond
This was the friendliest and most laid-back car-buying experience I could have imagined! I can't say enough great things about the atmosphere at Palmen. Conor's kind, calm energy made me feel like I was checking out a car with an old friend. He was knowledgeable, helpful, and made me feel at ease from the moment I walked in. Orlando was also incredibly kind, helpful, and professional. He made the finance process easy and stress free, which is usually the most stressful part of buying a car. From start to finish, everyone was great and the “Pop the Trunk” promotion was a fun bonus! I would happily make the 1.5-hour drive again to buy my next car from Conor at Palmen!
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by Hannah Frantini
When I say Ali Farhan has been phenomenal with selling my husband and I a vehicle I mean it. This is the second one that we’ve purchased from the time I’ve reached he’s been responsive, educated and patient. Thank you so much for not trying to just make a sale but to make sure we left with what we wanted!! Go see him yall he’s the best
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by Niandra Miles
Always a pleasant experience at Palmen Buick in Kenosha
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by Penny Giese
Logan is amazing. My husband was looking around the lot, and Logan came out to greet him. He was so personable and helpful. Little did he know he would sell two new Buicks that same day. He continues to contact us, making sure that all is right with our cars. We would not hesitate to do business with him again at Palmen. I have driven a Buick Enclave since 2012. This is my fourth Enclave. The service department, especially Jason, has always been efficient and thorough.
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by Mary Sue Langendorf
THANKS TO MR.Tommy GUARNIRRI HED THE best and I appreciate him for helping me in every way and being My Advocate. Thanks God Bless
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by Krystal Evans
IT WAS THE BEST EXPERIENCE IVE HAD AT A DEALERSHIP . MR. ALI FARHAN IS THE BEST AND I APPRECIATE HIM AND MR. TOMMY FOR THEUR ASSISTANCE IN TAKING CARE OF ME AND GETTING ME THE BEST CAR. GOD BLESS AND TAKE CARE .
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by Donell Miller
From the young lady who welcomed me as I walked into the dealership to the Finance Manager helping me sign all the documents, I felt very comfortable. The overall experience was terrific.
Ali, Nick and Orlando answered all my questions and worked with me to allow me to attain the truck I had always wanted.
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by Jeff Jachowicz
We’ve bought 3 cars from GMC Palmen in the last 3 years and we’ve had great service! Even with minor issues happening here and there, they’re always quick to respond and help out to remedy the issues immediately and effectively.
Ali is probably one of the best salesman we’ve ever worked with in any field.. he’s smart and knows what he’s talking about, he is quick and to the point, he wants to help wherever he can and will get you resolutions to any issue immediately. He helps others even when it’s not within his job to do so. 10/10 recommendations over and over.
Conor is a newer salesman and is truly one of the nicest people and you can see he tries really hard to do the best for his customers. I know he is going to be great as he continues in this career. He cares about his job and his customers and it shows in the work that he does.
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by Judith Resch
Great staff and experience. Ali was awesome to work with. He made absolutely sure I was satisfied with my entire experience. I will be recommending him to anyone I meet in the market for a new or used vehicle. I heard Palmen had superior customer service. Now I am a believer.
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by John and Patti Ruskin
Adam made the car-buying experience truly exceptional. He was professional, attentive to my needs, and took the time to thoroughly answer every question I had.
The sales managers contributed to a welcoming and supportive atmosphere. I wholeheartedly recommend their team.
Thank you for your outstanding service!
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by Maria Jose Arndt
What an experience!! I have purchased a lot of cars and I can honestly say Palmen Cadillac GMC was top notch and Ali was great not pushy not in a rush to make a deal very patient and just all around great salesman! Sales manager and finance manager were all great as well! I purchased a 2015 Mini Cooper S with 18.000 miles yes that is right only 18K miles and 1 owner vehicle and not only did they make my experience great Ali delivered my vehicle to my house in Park Ridge IL. Now that was above and beyond and I will definitely go back in the future for my next vehicle. Thank you Palmen auto group for being a TOP NOTCH Car Dealer.
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by Steve Torres
Jeff Haines did a great job helping me buy my jeep.
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by Tricia Nelson
Bought a car today at Palmen Buick GMC in Kenosha. The salesman Jeremy W. Was AMAZING! You hear stories of high pressure salesman, up selling, trying to add on things you don't need or want. Not Jeremy he listened asked questions and was extremely helpful. We were very happy. Go see and talk to Jeremy W. If in need of a car!!
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by Anthony Rieker
Great service. I’m so happy with my experience here. The staff was extremely polite and went above and beyond to help me with every detail. They answered all my questions and made me feel valued as a customer. Five stars!
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by Lilia Rohatynska
Highly recommended!
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by Chicago Ukraine
Highly recommend this dealership!!!
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by Skyline Freight Express
Absolutely loved my experience here! Super friendly staff, quick process, and I drove home in the perfect car. Best dealership I’ve ever been to!
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by West Wind Limousine
Fantastic dealership! Helpful team, great selection, and I couldn’t be happier with my new car. Five stars all the way!
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by YSPUA Company
Amazing customer service from knowledgeable staff that made the purchasing of a car easy and efficient. I would definitely buy from them again!!!
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by Sherri MacGregor
I like coming to visit yall shop y’all do good work
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by Derrick Howard
Service department rocks! Good people all around! Go see Bill Richmond for you new or used car or truck. Tell him Rich sent you!
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by Richard Bre.
Good overall experience. Came in for routine service. People were friendly. Had a coffee bar and offered small complimentary snacks, cold water bottles, charging stations, work tables, kids room and more.
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by Mary Enriquez
Always professional and courteous
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by Diane Mayer
I had a great experience buying my truck. I initially called and spoke with Ali to go over numbers, and he was straightforward and easy to work with from the start. They actually ended up giving me a better deal than another dealership I had connections with, which really stood out.
I came in on a Friday, and by Tuesday they had already located the exact truck I was looking for. The whole process was smooth, efficient, and no time was wasted going back and forth.
I was originally referred by a family member who also had an easy, hassle-free experience, and I can say the same. They went straight to business, were transparent, and delivered on what they promised—that’s what ultimately earned my business. Highly recommend.
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by Rene N.
A wonderful experience from start to finish. Our salesman Juan Resendiz was very professional and charming. We highly recommend this dealer.
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by Judith Woods
All personal involved were professionals, knew their jobs, polite, made buying a car enjoyable. Was pleased there was no high pressure tactics when deciding on the vehicle we wanted.
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by paul
Great dealership. Everyone was really professional and helpful with no pressure.
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by beth bestland
We’ve been long time customers, great customer service from Ali
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by Lynnski Rose
Service was great. Problem is Cadillac parts on back order from Vendor for 3 weeks. Still dealing with supply chain issues, COVID was a long time ago.
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by Richard Twarowski
Dan and Orlando were amazing during my purchase. Would highly recommend this dealer. Honest, patient, friendly and were never pushy! Will visit here again and again!
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by Mike Wiggemansen
Fare price polite people
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by Mark Jonas
⭐⭐⭐⭐⭐ I had an excellent experience working with Bill Richmond at Palm Mann Cadillac in Kenosha. Bill provided truly top-tier service and demonstrated outstanding knowledge of the vehicle’s features while taking the time to understand exactly what I was looking for. He made the entire process comfortable, informative, and tailored to my needs rather than just focusing on the sale.
Bill’s professionalism and attention to detail made the buying experience enjoyable from start to finish.
I also want to recognize Zach in Finance, who made the process swift and seamless while clearly explaining everything along the way. Zach was extremely knowledgeable and made the final steps easy and efficient, making the entire experience first-class.
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by Michael Alagna
We were very pleased with how smooth the process went buying our new car. We will highly recommend the dealership!
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by Jack Rauen
Exelente servicio y rápido.
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by Fernando Rodríguez
What a wonderful dealership to work with!
The service was fast, friendly, and very efficient from start to finish. Working with Dan and Vince was truly a pleasure, Orlando too. They were welcoming, helpful, and made the whole experience easy and enjoyable. Jason, in Service went above and beyond to make my car perfect too.
I would happily recommend this dealership to anyone looking for a great car-buying experience. Five stars, two thumbs up, and nothing but nice things to say! We also received a great deal, and the car was exactly as promised, if not better. I could go on and on, but the five stars really say it all.
Update:
I also ordered a dash mat when I purchased the car, working with Jason in Service. They called me when it arrived, and it was installed perfectly while I waited. Everyone in the service department was fantastic — welcoming, professional, and truly attentive. Even though my appointment day happened to fall during a pretty bad snowstorm, everything was handled smoothly and efficiently without a hitch. The dash mat looks great and completely eliminates any reflection issues. Once again, the team delivered outstanding service from start to finish!
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by Mark Friedlander
Great service from Dan Constantino, and the rest of the staff at Palman. First time there, won’t be the last!
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by Jeff Huenink
Worked with Jose Martin, he was very helpful and worked with me until I could get the car I wanted.
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by DeAnna Bailey
Ali was the the best sales guy I’ve ever had purchased a new truck was the best experience I’ve had so I came back and purchased another for my son with Ali. Smooth easy no pressure and best experience I’ve ever had anyone need a car or truck please go see Ali I highly recommend him the sales guy I’ve ever had thank you Ali
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by Tracey Junkin
Friendly service. I trust their expertise
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by Thomas French
Excellent service. Long time customer. Honest disclosure of problems, costs, and options.
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by Corey Canfield
Randy from the shop, made it happen! It was smooth from start to finish.
My experience with GMC has been great!!! From Dan S and Orlando they are the best, left with my dream suv. They made it happen
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by Dora Trevino
Randy from the shop, made it happen! It was smooth from start to finish.
My experience with GMC has been great!!! From Dan S and the finance guy, they are the best
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by Dora Trevino
Loved the service! Everyone was so friendly and welcoming, which made my visit comfortable and stress-free. I definitely felt like I was in great hands.
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by TaziaTalks
Great sales
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by Paul Mahon
Bil and Orlando were great to work with!! They were very thorough and efficient. My son loves the Chevy Volt we purchased!! Also, the dealership is well maintained.
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by Jennifer Doyen
Juan was fantastic, he guided us though the process and was patient as we went through the necessary steps. He was patient with us and answered all of our questions. We had a great experience at Palmen!
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by Erin Stuckey
Jason Garon is the best. He is phenomenal mechanic and the main reason I continue to bring my car there for maintenance.
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by Nickie Fritz
I’ve always had a great experience at the dealership. My services are quick, usually getting me in and out… and if I do have to wait, the waiting area has sufficient drinks & snacks for me.
Staff has always been helpful and I appreciate Ali for always making himself readily available to assist, on or off the clock! I appreciate their support!
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by DeSario Turner
Huge thanks to Dan C for making the car-buying process easy and enjoyable.
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by Lorenzo Rodriguez
The service department always goes above and beyond to make me happy.
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by Jeff Tenuta
This was by far the best car purchase experience I've ever had. From the moment I walked in I was greeted with kindness and respect. The sales person Ali was respectful, friendly and very knowledgeable. The Finance rep was equally has friendly and respectful. I would definitely go back and recommend my friends and family.
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by marcine anckle
They made for an effortless online purchase.
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by Eric Vogel
Jason was great to work with. He kept the service side organized, responded quickly, and followed through without being reminded. He also worked with the parts department to help the customer with out of pocket costs, which was appreciated. The details stayed clear and the process did not drag out.
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by David Erickson
Scheduled an oil change with Jason and he got me in promptly, but...... Way too much for an oil change on my silverado duramax diesel truck. It cost over 200.00 dollars and that's with a 15 dollar coupon and 28 dollars in Chevy points. Will look into other dealerships or oil change stores.
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by Rabid Wolverine
Great staff. Very friendly. I appreciate that they provide coffee, snacks and a clean waiting area. Highly recommend.
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by Ikey Rotz
I have only been here for their service center. They have their SOPs well in order. Every instance has been smooth. The folks at the service counter were all very friendly, informative and professional. A well oiled machine! Pun intended.
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by Mr De Jesus
Bil was a wonderful and professional sales person. He was polite willing to answer any questions. I thoroughly enjoyed the entire used car purchase experience and would highly recommend him for your next visit to this Lynch location. Bil thank you for all the help!
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by Tammy Wisnefski
What a wonderful dealership to work with!
The service was fast, friendly, and very efficient from start to finish. Working with Dan and Vince was truly a pleasure, Orlando too. They were welcoming, helpful, and made the whole experience easy and enjoyable. Jason, in Service went above and beyond to make my car perfect too.
I would happily recommend this dealership to anyone looking for a great car-buying experience. Five stars, two thumbs up, and nothing but nice things to say! We also received a great deal, and the car was exactly as promised, if not better. I could go on and on, but the five stars really say it all.
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by Mark Friedlander
Treated like family and everyone wanted to make sure that I had a vehicle that met my needs. No pressure by the people at the Palmen Dealership. The the Palmen Dealership is also very clean.
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by Peter Dorff
Very good service.
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by edward guion
Our experience at Palmen was exceptional. Thank you to Ali, Orlando and Tommy for treating us so well. We love our 2024 GMC Terrain!
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by Pam Koll
We got the best services!
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by Jimena Lara
Figured problem out
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by Patsy Gibson
Palmen Buick GMC is the best! Dan Salisbury has sold my family so many cars over the past 20+ years, I've lost count. He's honest and helpful, and always works hard to find the right vehicle for us. Alfonzo and Orlando are relentless, working hard to get the best financing available. Jason in service is awesome. I know I can count on him to get our vehicles in for service in a timely manner with service handled with utmost care. I highly recommend Palmen Buick GMC.
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by Pam Gerstner
Very professional and helpful! They go out of their way to make sure you're taken care of!
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by Frank Olandese
Working with Ali at Palmen Buick-GMC- Cadillac was an excellent experience. He helped us purchase my Acadia from beginning to the end to be sure we were 100% satisfied. Everyone at Palmen is friendly, knowledgeable and efficient. I highly recommend Palmen!
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by JAG
Ali helped us purchase my 2023 beautiful Acadia at Palmen Buick-GMC-Cadillac in Kenosha seamlessly from beginning to the very end and all wrapped with a bow! I highly recommend working with him. He’s got your back, and makes sure you are 100% satisfied with your purchase. Everyone we worked with at Palmen was friendly, efficient and knowledgeable!
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by ?Jule
First oil change. New car. They did a great job with my car. Would definitely recommend.
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by William Hahn
It was my trucks first service, they were very friendly and got my truck in and they were done in less than an hour. The waiting room was nice and they offered coffee, tea or water. Definitely will come here again.
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by Billy Brey
Great service. We purchase all our vehicles here
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by Lisa Marie Davis
Ali Farhan was an excellent salesperson to work with! I would highly recommend him!! He helped me through the entire process and he was responsive and professional!
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by Matt Goebel
Great customer service, Jason in service is always great to work with!
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by Rick Korth
I have purchased 2 vehicles here. Was pretty easy and little hassle
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by Jerry Santoro
Always friendly and even though I was only having an oil change, they gave my car the once over and checked everything. Didn’t take long either.
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by Sherry Gruhn
Always a great experience. Prompt service and great employees.
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by Jonathan Groh
Manager Nick Faciano and Adam in sales were a pleasure to work with in getting my wife into Cadillac IQ. Thank you.
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by Alex Solonowicz
Been doing business for 35 years with Palman. They are the best.
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by Judy Capponi
Lawrence S. is my favorite salesman and always goes above and beyond to give me the best service. He's definitely a deal closer
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by Ieasha Seymour
Working With Dan Costantino is always a pleasure. He helped me select the right SUV for my family's needs. Tommy the sales manager, was fair with his pricing and appraisal of my trade. Zack in Finance was very helpful and efficient with paperwork and got me on the road quickly in my 2022 GMC Yukon Denali! Thank you all for a great car buying experience! You will get my recommendation for anyone looking for a new or used Buick, GMC or Cadillac.
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by Stephen Burke
Everyone was very accommodating and very kind. They offered to wash my truck. MUCH APPRECIATED
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by Linda Pedersen
We found Palmen Buick to have a good selection of vehicles, a helpful & friendly staff, a beautiful showroom, and the willingness to fit a car to our needs. Throughout the process, every step was explained well, and our questions were answered honestly and accurately.
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by Iris Leuck
Good service and good people.
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by Robin Humphrey
From the time I entered the building I have received nothing but good customer service! From Tim to Ali, and Zac I was handled with supreme respect, courtesy, and professionalism. I came in for a car repair and left in a new 2025 Cadillac, I’m overwhelmed with gratitude and joy for PALMEN BUICK GMC CADILLAC. Thank you
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by Denzil Crosby
I literally had no plans to buy a car, but left with a new car and can't be happier. I came in to have my car emission tested to renew my registration. While we were waiting for the test to be performed we saw a GMC Acadia on the showroom floor and checked it out. Ali, approached us asking if we needed help. We explained we were just waiting on my car to get tested and we were not actually shopping for a car. He said no worries and continued to talk to us while we waited. Ali gave us his card and said feel free to give him a call if we were ever in the market for a new or used car. We left with our old car that still did not pass emissions and discussed what to do. We had a lot of work done on the car recently, at a different dealership, but it still would not pass the emissions test.We decided putting more money into a 10 year old car did not make sense so I spend the afternoon doing research on new and used SUV's with third row seats and compared prices. The Acadia had good reviews and the price at Palmen was good compared to other dealerships. Ali had been so polite, professional, and social while we waited for our car so we decided to come back after work and take the Acadia for a test drive. Ali showed us several options on new and used SUV's with third rows, understanding that buying a car had not been our plan he wanted to give us options that would fit our needs and our budget. In the end we decided to go with a new car and purchased the 2025 Acadia Elevation, which we love so far. Ali did a great job assisting us in this process. Ali was knowledgable, professional, patient, and easy to work with.the entire process at Palmen was easy and enjoyable! We never felt pressured by Ali and this was the most pleasurable car buying experience we have ever had. I also have to mention that the financing side of the process was just as easy and Zach was just as great to deal with as Ali. Zach offered us upgrades and extensions to the car we were buying, but again never made us feel pressured to add anything. He was informative, funny, professional, and knowledgable as well. The entire experience was awesome and I would recommend Ali, Zach, and Palmen to my friends and family if they needed to buy a car.
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by April McKnight
Palmen Buick GMC is a great place to do business with. The Service Dept. Is excellent and my S/A Jason Gordon is the Best!!
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by Donald Yoakem
Payment makes it easy. Darrell Jones still checks in with me about me and my GMC Terrain.
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by Regina Cole
Had a good experience and the men that took care of me was great. Got what I wanted.thank you
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by Elizabeth Munns
Nat Zunkel was a low pressure salesman who put me in a lease and in the right vehicle for me. He also worked to make it affordable.
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by Suzanne Loewen
I was really scared, my car was showing the check engine light and had a horrible explosion noise. They immediately helped me and took care of everything. I am beyond grateful.
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by Sol Sanchez
Tom and Larry were absolutely great. Thank you so much for all of your help. The process was painless.
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by Kathie Consolino
My lease experience was top notch. Salesman Ali knew his stuff and made the leasing experience smoother. I would recommend dealership for your car needs.
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by Harsh Patel
I went in on the 9th after a phone call looking for a second vehicle. I met this amazing patient knowledgeable respectful man named Bil who communication skills are impeccable! I went here after a not so welcoming experience at a Kenosha Chevy dealer and I am thankful for the negative experience as a returning customer because that led me right to Palmen and I met Mr. BIL!! He led me to get exactly what I needed and the value was and still is mind blowing. The process was so smooth and high vibrational I refuse to go to another dealer after. And to finish up my transaction I met Zack and when I say this man is funny it was like being at my own comedy show with a famous comedian. This man is funny and will keep you on your toes . Even the owner greeted me with welcoming kindness and a smile coming and leaving! I appreciate this experience at Palmen and have been already recommending people to go see Mr. BIL. Thank you and I will see yall next year for another purchase.
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by Masada Uwriyela
Timely, accurate, friendly, work done correctly 1st time.
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by MaxG Operations
At Palmen, working with Adam was a excellent experience. From the start Adam and team were welcoming and very accommodating helping me to find the right vehicle for me. The whole experience from start to finish was customer focused. Thx Adam and team for a wonderful car buying experience. I love my new truck.
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by Weisstar
Great service!
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by Marissa Moore
They were very helpful and friendly! Helped fix a bad previous experience with another dealer!! Super patient and accommodating.
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by Vicki McDermott
I couldn’t be happier with my new truck and the entire experience! From Dan Salbery, who was absolutely the best salesperson I’ve worked with, to the management, parts, and service teams — everyone was top-notch. They made the whole process smooth, honest, and enjoyable. I’m so glad I bought my truck here and already look forward to future purchases. Highly recommend!
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by Jason Steinmetz
Things were handled well and smoothly with no issues problems. I would recommend Tim to anyone.
Posted on DealerRater by MJRIESCH
I've been using Palmen dealership for maintenance on my car, a 2017 Buick Regal since I purchased it in 2017. My experience with Palmen has been excellent each and every time maintenance work has done. I am very pleased with the treatment I receive. top notch all the way.
Posted on DealerRater by Hawaii gal
Very professional, very organized. I'm just happy with it I will continue to bring my vehicle there whenever it needs service. Uh, yeah, really don't know what else to say
Posted on DealerRater by sebus5020
The service representative explained everything to us before signing paperwork. We appreciate the upfront explanation on the service we're paying for.
Posted on DealerRater by Ponyboy
Jason is always the best and makes sure everything is top notch when driving away.
Posted on DealerRater by robkarent
They were kind, welcoming, understanding, helpful and very professional. The best service I have ever experienced. This was my 2nd vehicle I purchased from Palmer. I am a customer for life thank you
Posted on DealerRater by TURQUOISECDC
Adam Grant was great to work with. He made transition smooth, he was very professional, friendly and well informed. This was my second purchase from Palmen Buick GMC and I couldn't be more pleased. I am a Palmen customer for life! Thank you!
Posted on DealerRater by TURQUOISECDC
Professional took care of my issue, and had everything set up and ready to go.
Posted on DealerRater by RIALKERKMAN
Welcoming. ..Professional...Kind...and Dependable!! Whenever I arrive at Palmen, I am always welcomed and taken care of promptly. I am a valued customer of Palmen's forever!??
Posted on DealerRater by Squirma4lisa
Everything perfect, super nice and helpful sellers Adam and his team do it great work, niec people don't make pressure on customer piek other dealer, explain everything right, they have a good approach to the customer
Posted on DealerRater by JAKUBJASINSKI0
I really had a great experience there, everyone was nice and felt very comfortable there
Posted on DealerRater by GREGSTEELE822
Great dealer ship very friendly staff from management to sales to all the service advisors
Posted on DealerRater by ZAYEDQ
It took longer than expected but I feel they did a thorough job and the waiting room was comfortable.
Posted on DealerRater by Ottersaysclamon
They are always excellent and my Service Advisor - Jason Garon is always very attentive and knowledgeable.
Posted on DealerRater by KARTERDON
The whole experience was very nice and even though everyone was thrown in to a different game they reacted professionally and well done.
Posted on DealerRater by MJRIESCH
Was very satisfied with everything and would recommend you to anybody. Thank you for wanting my opinion
Posted on DealerRater by MICHELLE8878
They got me in with my appointment I was able to drop it off with no problem the day before. Then I was called and I went to pick up my truck and On my way! Thank you for that CUSTOMER SERVICE ??????????
Posted on DealerRater by WCKOOLIE1975
Great service, personnel was courteous, vehicle was clean, it was done on time, and done right!
Posted on DealerRater by gkue6004
Promptly took care of me. Answered my questions. Services performed in a timely manner. Love that I get a free car wash after.
Posted on DealerRater by KarenJH
Always excellent service and Jason is very attentive and knowledgeable- thanks again Jason!! Love you Guys!
Posted on DealerRater by KARTERDON
Everyone was helpful and patience. We never felt rushed or pushed into anything. Thank you.
Posted on DealerRater by MICHELLE8878
I thought the service was excellent. I was glad Tim found the problem I didn't know about.
Posted on DealerRater by BRWOJTAK
one of the reasons i return to palmen is because of Tim Hoffman! he is always so considerate and helpful and always respectful! Everyone at the dealership is very friendly, very professional and helpful
Posted on DealerRater by Rademacher
Easy to work with and professional, they answered our questions. We have purchased many vehicles from Palmen before and will continue to come back to this dealer. Bil Richmond is extremely helpful and he said that if I have any questions or concerns to contact him. He worked with me to set up the OnStar and some of the vehicle features. Thank you to Bil for all his assistance.
Posted on DealerRater by JOHN8323
They have always treated me fairly and competently. This visit was no different my car was pulled into service promptly and was returned washed and dried.
Posted on DealerRater by MANN_T
Always the Best! They have great customer service and always do a great job. Like I said, they are the best!
Posted on DealerRater by Jerry.fani10
Jason always takes care of my wife and I when we come in. He knows I don't mess around when comes to things. So he knows we like our vehicles take care of.
Posted on DealerRater by SButler198531
Great service, fast and friendly, along with great prices, very reliable, and a free car wash , everything was perfect
Posted on DealerRater by DAN1ST
Fast and reliable would definitely recommend Jason and his crew to ask my friends and family
Posted on DealerRater by Mary090462
Jason gives you the feeling that he is there for you and your needs, not a sales/service agenda of unnecessary repairs.
Posted on DealerRater by PAUL.T.WEYRAUCH
Great dealership! ! Great dealership Great great great great great great great great great great great great great dealership
Posted on DealerRater by JBAKENNEDY
Dan was great and easy to work with. Zack also provided great service to us.
Posted on DealerRater by ALEXANDRA8
ADAM THE SALESMAN AND ORLANDO THE FINANCE DEPARTMENT ARE GREAT TO WORK WITH. THEY MADE THE PROCESS EASY. I WILL DEFINATELY BUY FROM THIS DEALERSHIP IN THE FUTURE. GREAT GUYS THERE.
Posted on DealerRater by SJONES1634
Great It was a great experience, timely service, and the price is what was quoted
Posted on DealerRater by bbuntrock
I like to place. I know my car will be taking care of the best. Thank you.
Posted on DealerRater by oktayeroll
Adam treated me like a long time friend and everyone involved made the process smooth and enjoyable. Got a good deal and never felt pressured. Getting some solid cookies after the deal was also a nice touch.
Posted on DealerRater by Steven C
Tim was great. Snuck in a recall quickly while I waited. Oil change and they washed it in aside and out and towel dried. Awesome
Posted on DealerRater by jack carran
Best experience ever at a dealership! !! Our salesmen were top notch and I am so happy with our purchase!
Posted on DealerRater by SHANNAK1
Kept well informed of service from start to finish. I will be coming back for future service.
Posted on DealerRater by Dashmich4
Excellent people to work with. They worked with us and satisfied all of our needs
Posted on DealerRater by DOMINIQUE
Very fast and easy to get an appointment to get in. Call back to keep informed what is happening.thankful for the service
Posted on DealerRater by jmcwilliams4
Bil was knowledgeable about the product line I was interested in. He was courteous, and helpful during my two visits to the Palmen Dealership. Mr. Richmond was patient and took the time to explain different options available to me. Upon buying the vehicle, he further answered all of my questions and told me if I had further questions about my new vehicle, I could reach out for further support. I am very happy with the assistance he offered me and happy with my new vehicle.
Posted on DealerRater by JALWIN
Have always respected my appointment time to get me in and out as quickly as possible. Have reasonable pricing compared to others in the area.
Posted on DealerRater by ziff
Over the last several years I have owned my vehicle when I bring it in for repairs that I'm giving the honest answers l. I don't trust people easy but I feel at home here
Posted on DealerRater by Brandon
Excellent customer service. The dealership has knowledgeable staff in the service tech team and in the parts department. I completely trust these areas of the dealership.
Posted on DealerRater by tconforti0023
Did more than expected, just because. Randy was super nice to deal with. When the wife and I get into an argument next, I'm going back there just so Randy can make me feel better.
Posted on DealerRater by ERICP2
From the moment we arrived he was attentive and eager to inform us the process!
Posted on DealerRater by NIAMILES
Been buying cars from Danny Constantino for over 40 years won’t ever buy a car from anyone else Danny’s the best and it’s the fifth car we bought from palmen gmc always very pleasant experience and Jason in service is the best looking forward to buying more cars from you guys best buying experience ( as long it’s Danny Constantino ) Thank you guys for everything
Posted on DealerRater by Michael Davis
Had some warranty work done and the service rep was very efficient. He kept me up to date on the progressi of the job. Never had any problems using the service center.
Posted on DealerRater by Jerrie
Very happy with Palmen service department. Jason is great to work with. I highly recommend Palmen!
Posted on DealerRater by RNT262
Professional Experienced Friendly Handsome Helpful Curious Lovely Passionate Bubbly Happy Earnest And went out of their way
Posted on DealerRater by NCPROULX